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KY
Customer Success Manager
Kyriba · Columbia-Shuswap, British Columbia, Canada
About The Role
Join Kyriba, a leading provider of cloud-based treasury and finance solutions. As a Customer Success Manager, you will engage with US-based customers to drive value realization and ensure business outcomes are met. You will manage a broad portfolio of customers, facilitate regular meetings, and establish success metrics. This role requires strong business acumen, relationship-building skills, and the ability to operate autonomously in fast-moving environments.
- Engage with Kyriba's US customers to drive and accelerate their value realization and ensure business outcomes are met through consumption of their purchased solutions.
- Manage a broad portfolio of customers across the United States, delivering consistent, high-quality engagement across all accounts.
- Proactively engage customers to ensure they adopt full product functionality and realize maximum value from Kyriba — anticipating needs before customers raise them.
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