Global Client Manager

Join NTT DATA as a Global Client Manager, where you'll build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across all solution areas. You'll utilize state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention. You'll also develop and implement account strategies, analyze client situations, and address client issues to ensure consistent satisfaction.

• Construire et entretenir des relations avec les comptes assignés, assurer la satisfaction des clients et stimuler l'expansion dans tous les domaines de solution.
• Gérer et développer les relations en utilisant la pensée stratégique et les compétences de planification avancées, en coordonnant avec notre réseau mondial de bureaux.
• Développer et mettre en œuvre des stratégies de compte, travailler en étroite collaboration avec les parties prenantes clés pour réaliser des opportunités commerciales.
• Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
• Ability to identify and advance opportunities at assigned clients and prospects
• Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
• Proficiency in using or other CrM platforms
• A bachelor's degree or equivalent in business or a sales-related field
• Capability to drive alignment to a common vision across multiple stakeholders
• Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
• Extensive experience in global partner management and sales environments, with a focus on business development
• A collaborative mindset and the ability to adapt communication styles for diverse audiences
• Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth