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Graduate Customer Success
Liberis · London, England, United Kingdom
About The Role
Join Fospha, a fast-growing tech company focused on online retail measurement solutions. As a Customer Success Coordinator, you'll be responsible for managing a portfolio of accounts, ensuring customer satisfaction, and driving product adoption. This role offers the opportunity for rapid career advancement and exposure to various departments within the company.
- Independently own a portfolio of accounts, being the main point of contact from the point of signature onwards.
- Responsible for the customer health and product adoption with the ultimate goal of client retention.
- Project manage the onboarding of clients, hitting time to value targets, and bring clients through the adoption playbook.
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