Operation & Customer Support Executive

Dubizzle Labs is seeking
Operations & Customer Support Executives
to support our
Dubizzle KSA
operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.

Key Responsibilities:

Ad Posting Management:
Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
Client Communication:
Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
Customer Support:
Address customer inquiries efficiently and escalate issues when necessary.
Record Keeping:
Maintain accurate logs of client interactions for future reference.
Internal Coordination:
Work closely with internal teams to streamline operational workflows.

Requirements:

Must-Have:
-Fluency in Arabic (Speaking, Reading, and Writing)
– Essential for seamless client communication.
-Proficiency in English (Speaking, Reading, and Writing).
-
Strong communication and coordination skills
to interact effectively with clients and internal teams.
Good-to-Have:
✔️ Bachelor’s degree in a relevant field.
✔️ Experience with
Microsoft Excel and Office tools.
If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!