Airline Customer Service Specialist with Italian

Join BlueLink International CZ, a multicultural customer service center in Prague, as an Airline Customer Service Specialist. Enjoy a range of benefits including remote work options, travel funds, meal tickets, and discounted air tickets. Ideal candidates are open, friendly, and motivated to learn about the airline and luxury industries.

• Assister les clients avec différentes demandes (via divers canaux) et établir des relations positives.
• Être le lien entre nos partenaires et nos clients, en gérant les demandes et les réclamations.
• Acquérir des connaissances sur les industries aéronautique et de luxe, y compris les programmes de fidélité et la réservation de billets.

If you are

• An open and friendly person and you like to connect with people
• Motivated to learn about airline and luxury industries and products such as loyalty programs, booking of flight tickets, B2B activities, social media, after-flight claims, and related subjects
• Proficient in English and Italian, interested in using it daily
• Experienced in customer service (that is a big plus)