Network Operations Engineer

Join Boldyn Networks as a Network Operations Engineer in the UK. In this role, you will be responsible for the operation and maintenance of the network infrastructure, providing technical support as part of the wider NOC team. You will work collaboratively with the Field Services team and 3rd line engineering team, addressing network issues and ensuring all Service Level Agreement targets are exceeded. This position supports a 24/7 shift pattern and offers a range of benefits including a 401(k) with 4% match, medical, dental, and vision coverage, and education reimbursement stipend.

• Operation and maintenance of radios, network routers, switches, and Wi-Fi access points, as well as performing routine testing, monitoring, and backups of network configurations.
• Addressing network issues either by resolving the issue or assigning to internal staff or external providers to resolution, ensuring all Service Level Agreement targets are exceeded.
• Collaborating with colleagues from Boldyn Networks’ Engineering function to leverage expertise and capability, and supporting the transition of new services by developing documentation and completing training.
• Wi-Fi communications protocols and technologies – 802.11 standards, MIMO, TKIP, AES, WPA2 and WPA3
• Comfortable troubleshooting network performance issues
• Experience in data communications, network principles, traffic engineering, network automation and bandwidth capacity management
• Incident Management process and activity experience
• Experience in a range of tools and systems such as VMWare, Zabbix, Ansible, Windows, Linux, Cisco, HPE
• Experience with security standards such as ISO27001, SOC 2 Type II standards