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Key Client Manager Industry
NTT DATA · Barcelona, Catalonia, Spain
About The Role
Join NTT DATA, a leading global technology services provider, as a Key Client Manager. In this role, you will build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across all solution areas. You will use state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.
- Establish and maintain strong relationships with assigned accounts, ensuring client satisfaction and driving expansion across all solution areas.
- Utilize strategic thinking and advanced planning skills to develop and implement account strategies, leveraging knowledge of the latest technology sales methods and trends.
- Act as the first point of contact for clients, addressing issues and ensuring consistent client satisfaction, while transforming clients' needs into actionable solutions.
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