Customer Success Manager

Join 9fin, the AI platform revolutionizing global debt markets. As a Customer Success Manager, you'll drive client relationships, enhance workflows, and collaborate with various teams to ensure a top-tier customer experience. This is a unique opportunity to build a high-performing strategy from scratch and accelerate your sales career in a rapidly growing business.

• Become a 9fin expert with a strong understanding of our products and services, and partner with account managers on specific client projects to drive growth.
• Develop bespoke KPIs and strategies for accounts, and introduce performance data-driven insights to clients.
• Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice.