Technician Floater P/T

Description

The Tech Department Floater is a shared position between the Tech Department areas; boxing, unboxing, screw removal, testing, Grading, Apple, QC, and teardown areas.

Essential Duties/Responsibilities

• Q/C and Troubleshoot technical issues and notate non-functioning components
• Meet production schedules and deadlines according to quality standards
• Multi-task, and work in a flexible and changing environment with multiple competing deadlines
• Interpret written instructions and follow detailed verbal directions
• Perform basic mathematic calculations
• Complete data entry of logs, paperwork, and forms
• Learn multiple tasks, cross train, and perform job functions in other departments, as needed
• Accurately perform job duties with minimal supervision
• Utilize testing machines and a variety of hand tools with a high level of finger dexterity
• Work effectively using low-power magnification, and see details within a close range
• Effectively communicate (oral, written, and verbal) and maintain good relationship with co-workers.
• Perform warehouse duties when necessary (move up to 50lb boxes, use pallet jack, trash duties, basic organization, recycling scrap parts)
• Work well in both groups and independently
• Any additional duties assigned by the tech lead, tech supervisors or Director of Operations.

Qualifications

Knowledge

• Basic understanding of Chromebook components: LCD screens, Keyboards, Batteries, Motherboards, Wi-Fi Cards, Charge and power ports.
• Understanding quality control standards and inspection processes.
• Basic knowledge of computer repair tools and equipment.
• Awareness of workplace safety practices.

Skills

• Disassemble Chromebooks without causing damage.
• Identify cosmetic and functional defects.
• Use hand tools such as precision screwdrivers, spudgers, tweezers, and multimeters.
• Follow written work instructions and repair procedures.
• Record inspection results accurately in a computer system.
• Maintain productivity while meeting quality standards.
• Perform repetitive tasks with consistency and attention to detail.

Knowledge

• Basic understanding of Chromebook components: LCD screens, Keyboards, Batteries, Motherboards, Wi-Fi Cards, Charge and power ports.
• Understanding quality control standards and inspection processes.
• Basic knowledge of computer repair tools and equipment.
• Awareness of workplace safety practices.

Skills

• Disassemble Chromebooks without causing damage.
• Identify cosmetic and functional defects.
• Use hand tools such as precision screwdrivers, spudgers, tweezers, and multimeters.
• Follow written work instructions and repair procedures.
• Record inspection results accurately in a computer system.
• Maintain productivity while meeting quality standards.
• Perform repetitive tasks with consistency and attention to detail.

Abilities

• Strong attention to detail.
• Excellent hand-eye coordination and manual dexterity.
• Ability to work independently with minimal supervision.
• Ability to prioritize tasks in a fast-paced production environment.
• Problem-solving and troubleshooting ability.
• Ability to recognize patterns of recurring defects and communicate them to supervisors.
• Ability to lift and move equipment (typically up to 25–50 lbs, depending on the workplace).
• Ability to sit or stand for extended periods.
• Dependability, punctuality, and a strong work ethic.
• Ability to work effectively as part of a team.

Key Competencies

• Attention to detail.
• Technical Aptitude.
• Critical thinking.
• Time management.
• Accountability.
• Communication.
• Adaptability.
• Continuous improvement mindset.
• Customer quality focused.
• Reliability.

EOE