Part Sales for Service

Description

Purpose: Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.

Job Responsibilities/Duties

• Promotes and sells products and/or services to meet customer needs.
• Provide timely and accurate parts support to Service Technicians to maintain workflow efficiency.
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
• Take equal rotation of the customer-facing after hours line
• Follows up on shortages and expedites issues by reporting to the manager
• Take equal rotation of working and servicing customers on Saturdays (and potentially Sundays during harvest)
• Assist in answering the customer phone calls regarding parts needs.
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
• Assists in keeping the parts department clean and orderly
• Assists with preparing and maintaining merchandise displays

Qualifications

Experience, Skills, and Knowledge

• Basic data entry/ keyboarding skills
• Basic parts and machinery knowledge
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs
• High School diploma or equivalent experience
• Fork lift license preferred