MEDICAL RECORDS CLERK-1511

Medical Records Clerk

Essential Values-Based, Leadership and Management Competencies

Demonstrates competencies in line with the five core values that are the foundation of all activities performed by employees in order to achieve the Mission of Artesia General Hospital

• Servant Leadership: Demonstrates competence in serving others and prioritizing their needs.
• Excellence: Demonstrates competence in striving for the highest quality in all aspects of work.
• Respect: Demonstrates competence in respecting others and valuing their contributions.
• Virtuousness: Demonstrates competence in maintaining high ethical standards and integrity.
• Innovation: Demonstrates competence in embracing new ideas and technologies to improve healthcare.
• Community: Demonstrates competence in fostering a sense of community and collaboration.
• Education: Demonstrates competence in promoting continuous learning and development.

ESSENTIAL FUNCTIONS

• - Receive and process patient records following discharge.
• In an expedient, efficient manner, goes to the various units, picks up the prior day’s discharges, and deposits the records into respective HIM processing areas.
• Ensures all prior day discharges have been received and retrieves any missing paperwork.
• Accurately analyzes the incomplete record to ensure compliance with regulatory standards and Medical Staff Bylaws, Rules & Regulations following discharge.
• Consistently meets performance expectations record analysis.
• Adding/resolving deficiencies within the computer system accurately.
• Retrieving records that are in retention storage.
• Maintenance of the Master Patient Index.
• Meets established deadlines.
• Preps and scan paper patient information into electronic health record in a timely, efficient, accurate manner in order to facilitate timely coding.
• Participates in Performance Improvement and Quality Control Activities by data gathering, validation of data, and/or preparing accurate reports in a timely fashion, meeting deadlines.
• Consistently demonstrates behavior that reflects working as a team is more important than self-interest.
• Displays initiative to see processes through to completion and offers assistance without being asked.
• Responds to requests for patient information in a timely manner.
• Demonstrates courteous and positive behaviors (i.e. smile, pleasant tone, good eye contact).
• Assist with other clerical duties within the department as assigned by Director.
• Assist physicians with incomplete record process.
• Releases patient information following all rules and regulations.
• Documents ROI into electronic record that do not pertain treatment, payment, or healthcare operations.
• Scan all confirmations of continuity of care requests into patients medical record.

ADDITIONAL RESPONSIBILITIES

• - Performs other duties as assigned.

KNOWLEDGE/SKILL/ABILITIES

• - Basic computer knowledge
• Able to handle interruptions

• AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
• Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.
• Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS

• Education – High school diploma or equivalent.
• Work Experience – Basic office skills, excellent customer service skills; prior medical record experience preferred.
• Training – Willingness to learn.
• License/Certification - None

• ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.
• PHYSICAL REQUIREMENTS: Physical Demand Analysis attached.