SERVICE ADVISORS

Description

• Toyota of El Cajon is looking for an experienced Service Advisor to join our outstanding Service Department!
• If you are passionate about delivering exceptional customer service, building lasting customer relationships, and being part of a high-performing team, we want to hear from you.

We Offer

• Excellent Culture
• Excellent Pay Plan
• Advancement opportunities
• Medical, Dental, and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan and matching program
• Paid Vacation

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Qualifications

Requirements

• Two years + experience as a Service Advisor.
• Possesses strong customer relations skills. Proficient at identifying and relating to the customer inquiry.
• Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence
• A desire for a long-term career with a growing organization.

We are an EOE/M/F/D/V Employer and support a drug-free workplace