Industrial Organizational Psychologist at ASI Government

About The Role

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over &lt;strong&gt;30&amp;nbsp;&lt;/strong&gt;years, ASI has transformed the way government does business, impacting over&amp;nbsp;&lt;strong&gt;70&amp;nbsp;&lt;/strong&gt;government agencies across the civilian, defense, and intelligence communities.&lt;/p&gt;
&lt;p&gt;Do you thrive on creating unique and impactful value for Federal clients? Are you passionate about partnering with clients and collaborating to create solutions? Do you enjoy the opportunity to drive change that impacts our nation?&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We are looking for smart, curious, driven individuals to join us in partnering with our client to help them solve some of the nation’s most challenging problems. ASI Government serves as a trusted adviser to government leaders seeking improved performance, enhanced organization effectiveness, and strategic change.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;ASI is seeking an&lt;strong&gt; Industrial Organizational Psychologist&lt;/strong&gt; to support behavioral science, performance measurement, and evidence-based service improvement for the Transportation Security Administration. The consultant will work with ASI and client leaders, survey researchers, data analysts, dashboard developers, communications specialists, and process improvement practitioners to design rigorous measurement approaches, analyze human-centered data, and translate findings into practical recommendations for leaders and operational stakeholders.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;This is an early-to-mid-career role with meaningful ownership and access to senior technical guidance. The strongest candidate will combine sound I/O psychology methods with curiosity, clear communication, and the ability to work across disciplines. Broad experience in organizational development, performance management, leadership or behavioral assessment, and executive advising would be valuable, but the role does not require the depth of experience expected of a senior I/O psychologist or independent practice leader.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Research Design and Measurement&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Apply I/O psychology and behavioral science principles to the design, refinement, and evaluation of customer experience, employee behavior, service delivery, and performance measures.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Support development of scientifically sound surveys, observation tools, interview and focus group protocols, rating scales, and other quantitative and qualitative research instruments.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Help define measurable constructs and translate broad concepts such as trust, professionalism, respect, hospitality, confidence, clarity, and service quality into clear indicators and observable behaviors.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Review measurement approaches for validity, reliability, fairness, bias, clarity, respondent burden, and alignment with the intended decision or operational use.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Develop research plans, analysis plans, data dictionaries, scoring guidance, quality-control procedures, and methodological documentation that support consistent administration and interpretation.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Passenger Experience Survey Support&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Support the full Passenger Experience Survey lifecycle, including instrument design, cognitive and usability review, Paperwork Reduction Act documentation, administrator training, quality controls, data review, analysis, reporting, and airport-level follow-up.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Preserve longitudinal comparability while helping the team evaluate proposed survey changes, subgroup analyses, airport classifications, screening channels, traveler characteristics, and emerging measurement&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Collaborate with the project manager and technical leads to identify methodological risks, clarify assumptions, document decisions, and keep research activities aligned with milestones and deliverables.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Help interpret national and airport-level results and support retrospectives that connect findings to operational strengths, service barriers, improvement opportunities, and practical action planning.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Statistical Analysis and Evidence Synthesis&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Conduct and document appropriate descriptive and inferential analyses, which may include scale evaluation, reliability analysis, correlations, confidence intervals, subgroup comparisons, factor analysis, trend analysis, and other methods suited to the research question and data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Analyze quantitative results alongside open-ended feedback, observational data, operational information, and other approved sources to develop a coherent view of performance and experience.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Partner with data analysts and visualization specialists to validate calculations, define measures, review dashboard logic, identify data-quality concerns, and ensure visualizations accurately represent the underlying&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Clearly communicate analytical limitations, uncertainty, appropriate interpretation, and the difference between correlation, association, and causal evidence.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Maintain reproducible analysis files, documentation, and quality checks using Government-approved tools and&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Behavioral Performance and Service Improvement&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Support development and refinement of observable behavior frameworks that connect passenger perceptions, supervisory observations, training, coaching, and operational improvement.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Help evaluate whether measurement tools and improvement efforts are producing the intended changes in behavior, customer experience, trust, service quality, and related performance outcomes.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Translate findings into practical recommendations for communications, training, coaching, job aids, process changes, measurement updates, or additional research.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Contribute behavioral science expertise to emerging quality assurance, service delivery, traveler support, workforce, and process improvement initiatives.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Support structured action planning and feedback loops that allow leaders and field stakeholders to test, learn, adjust, and sustain improvements.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Reporting Dashboards and Decision Support&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Develop clear technical reports, executive summaries, briefing slides, research readouts, methodological notes, and recommendations for technical and nontechnical audiences.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Explain complex measures and analytical results in plain language so leaders can use dashboards and research findings to strengthen accountability, efficiency, trust, and service delivery.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Collaborate with the team on OMB Circular A-11 Section 280, Government Service Delivery Improvement Act, DHS, TSA, and other applicable customer experience and performance reporting needs.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Support rapid-turn ad hoc insight reports by helping define the question, select an appropriate method, analyze available evidence, identify limitations, and develop decision-relevant findings.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Review reports, dashboards, and communications for methodological accuracy, consistent data values, defensible claims, and appropriate use of behavioral science terminology.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Client and Team Collaboration&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Participate in client meetings, research discussions, working sessions, and airport retrospectives; build productive relationships and clearly document decisions, assumptions, unresolved questions, and next&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Work collaboratively across survey research, project management, analytics, visualization, communications, organizational development, and process improvement activities rather than treating behavioral science as a stand-alone function.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Manage assigned tasks and small workstreams with reliable follow-through, communicate risks or competing priorities early, and seek senior review when methodological or client judgment warrants it.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Required Qualifications&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Master&#39;s degree in industrial organizational psychology or a closely related behavioral science field with substantial graduate-level training in I/O psychology, research methods, psychometrics, and statistics.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Approximately four to seven years of relevant applied experience in I/O psychology, behavioral science, survey research, assessment, performance measurement, organizational research, consulting, or a related field.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Demonstrated experience designing or evaluating surveys, assessments, rating scales, observational tools, interviews, focus groups, or other human-centered research methods.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Working knowledge of validity, reliability, measurement error, sampling, bias, subgroup analysis, research ethics, and the appropriate interpretation of quantitative and qualitative evidence.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Experience applying statistical techniques and using at least one analytical platform such as SPSS, R, Python, SAS, Stata, or an equivalent tool, along with strong Microsoft Excel skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Ability to synthesize complex evidence and communicate findings, limitations, and recommendations clearly to technical and nontechnical audiences.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Strong writing, presentation, collaboration, critical thinking, attention to detail, and the ability to manage multiple priorities and produce accurate work under established and, at times, tight deadlines.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Ability to obtain and maintain the applicable Department of Homeland Security fitness determination, Public Trust, facility access, and system access.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Preferred Qualifications&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Doctoral degree or progress toward a doctorate in industrial organizational psychology, business psychology, organizational psychology, or a closely related field.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Experience in data visualization tools such as PowerBI or Tableau&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Experience supporting a Federal Government, Department of Homeland Security, transportation, national security, or other large mission-oriented organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Experience with large-scale survey administration, longitudinal research, multilevel or clustered data, text analytics, data visualization, or dashboard development.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Experience in performance management, organizational development or design, employee or customer experience, leadership assessment, behavioral assessment, workforce research, training evaluation, or change measurement.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Experience helping leaders use behavioral or performance data to make decisions and communicate accountability, improvement priorities, or organizational outcomes.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Success in the Role&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Applies rigorous methods without overcomplicating the work and selects approaches that fit the question, available evidence, timeline, and operational context.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Earns trust by producing careful, defensible analysis and explaining what the evidence does and does not&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Connects passenger feedback, observed behaviors, operational information, and performance measures to practical recommendations leaders and field stakeholders can use.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Improves the methodological quality, clarity, and usefulness of surveys, dashboards, reports, behavioral frameworks, and ad hoc insight products.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Owns defined tasks and workstreams, uses senior expertise appropriately, and develops toward broader performance management, organizational research, behavioral assessment, and advisory&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Why Join ASI Government?&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul type=&quot;disc&quot;&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Work on high-impact, high-visibility projects that improve government services.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Collaborate with experienced consultants in strategy, analytics, and organizational development.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Opportunity for career growth in a dynamic and mission-driven environment.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;BENEFITS&lt;/strong&gt;: ASI Government offers a comprehensive benefit package to our employees. Benefits can be viewed on our careers&amp;nbsp;&lt;a href=&quot;https://asigovernment.com/careers/&quot; target=&quot;_blank&quot;&gt;site&lt;/a&gt;.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;EQUAL OPPORTUNITY EMPLOYER:&lt;/strong&gt;&amp;nbsp;ASI Government is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. To view the EEO Is the Law Poster,&amp;nbsp;&lt;a href=&quot;https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf&quot; target=&quot;_blank&quot;&gt;click here&lt;/a&gt;.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;PAY TRANSPARENCY NONDISCRIMINATION PROVISION:&lt;/strong&gt;&amp;nbsp;We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;E-VERIFY:&amp;nbsp;&lt;/strong&gt;ASI Government participates in E-Verify, a service of DHS and SSA. See the E-Verify Notice and Learn About your Right to Work&amp;nbsp;&lt;a href=&quot;https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf&quot; target=&quot;_blank&quot;&gt;here&lt;/a&gt;&amp;nbsp;and&amp;nbsp;&lt;a href=&quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf&quot; target=&quot;_blank&quot;&gt;here&lt;/a&gt;.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;REASONABLE ACCOMMODATIONS:&amp;nbsp;&lt;/strong&gt;ASI is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please send an email at [email hidden] or call 703-253-6300 and let us know the nature of your request.&lt;/p&gt;&lt;/div&gt;