Sales & Service Backoffice Support m/f/d 60%

This job posting is for our subsidiary in Benelux (Remote Position).
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Prepare and process quotations, order confirmations, tender and service documents, and customer and service orders
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Organize the Sales and Service back office and act as the central point of contact for Sales and Service
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Maintain customer, installed-base and service contract data, including warranty status, in the CRM system
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Support scheduling and planning for Sales and Field Service, including customer visits, installations, maintenance and calibrations
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Handle sales and service correspondence and ensure completed orders and service reports are forwarded to Finance for invoicing
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Process and follow up service requests, spare parts orders, warranty claims and returns, including shipping and customs documentation
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Support marketing activities, trade shows, customer events, seminars and training sessions
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Prepare and follow up Sales and Service meetings and monitor open quotations, orders and service activities
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Support the preparation of presentations and documentation for management
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Contribute to the improvement and digitalization of administrative processes and ensure accurate, quality-compliant documentation