IC3 - SPEI Support Engineer at Spin - Job Board External

About The Role

&lt;p&gt;&lt;strong&gt;Objective of the Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As a mid-level SPEI Support Engineer, you are responsible for the reliability and performance of our core payment infrastructure. This is a hybrid role that combines traditional systems administration (RedHat/Windows), JBoss application server management, DevOps practices, and Project Management (PM) functions to track external vendors and ensure seamless real-time SPEI transaction delivery.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Main Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;SPEI Operations Management: Monitor and provide tier 2/3 support for the payment platform, specifically managing virtual machines (VMs) in RedHat and Windows Server environments.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Application server management: Maintain JBoss Application Servers to ensure the frictionless lifecycle of financial transfers.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Vendor management: Track vendor activities, manage deliverables, and ensure compliance with technical requirements.&lt;/li&gt;
&lt;li&gt;DevOps &amp;amp; automation: Collaborate with the DevOps team to automate repetitive tasks and enhance observability tools, utilizing containers and scripting.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Troubleshooting: Identify root causes of failures in communication with Banco de México (Banxico) and connectivity providers.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Technical Liaison: Work closely with Product and Finance teams to implement regulatory changes or service improvements.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;On-call Rotation: Participate in availability shifts to ensure the continuity of a 24/7 critical service.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required Knowledge and Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fintech/Banking Experience: At least 3-4 years of experience working with payment systems, ideally with SPEI protocols and regulations.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Tech Stack:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Solid knowledge of Linux and scripting (Bash, Python, or Go).&lt;/li&gt;
&lt;li&gt;Cloud expertise (AWS/Azure) focused on platform services.&lt;/li&gt;
&lt;li&gt;Hands-on experience with containers (Docker / Kubernetes).&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;- Observability: Proficiency with monitoring and logging tools (e.g., Datadog, New Relic, Grafana) for transaction tracing.&lt;/p&gt;
&lt;p&gt;- Databases: Ability to perform complex SQL queries for auditing and resolving transactional discrepancies.&lt;/p&gt;
&lt;p&gt;- Project Management: Ability to track vendor progress, manage project milestones, and ensure technical deliverables are met on time.&lt;/p&gt;
&lt;p&gt;- Soft Skills: Ability to communicate effectively and an analytical mindset for solving complex technical problems.&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p data-start=&quot;0&quot; data-end=&quot;86&quot;&gt;En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo.&lt;/p&gt;
&lt;p data-start=&quot;88&quot; data-end=&quot;330&quot; data-is-last-node=&quot;&quot; data-is-only-node=&quot;&quot;&gt;Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.&lt;/p&gt;&lt;/div&gt;