Solutions Engineer

<div class="content-intro"><p><strong>Who We Are</strong></p>
<p>For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.</p></div><div class="react-pdf__Page css-113" data-page-number="1">
<div class="react-pdf__Page__textContent textLayer" data-main-rotation="0"><strong><span class="markedContent"><span data-fui-focus-visible="">Solutions Engineer</span></span></strong></div>
<div class="react-pdf__Page__textContent textLayer" data-main-rotation="0"> </div>
<div class="react-pdf__Page__textContent textLayer" data-main-rotation="0"><span class="markedContent"><span data-fui-focus-visible="">O</span></span><span data-contrast="none">ur Solutions Engineers ensure that customers successfully implement and leverage SPINS data and solutions. In this role, you will partner with customers to create an environment within our app and data feed that is customized to their business goals.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559731":7,"335559738":0,"335559739":0,"335559740":240}"> </span>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Job</span> <span data-ccp-parastyle="heading 1">Duties</span> <span data-ccp-parastyle="heading 1">and</span> <span data-ccp-parastyle="heading 1">Responsibilities</span></span></strong><span data-ccp-props="{"335559685":0,"335559738":1}"> </span></p>
<ul>
<li><span data-contrast="none">Partner with customer account teams to support Retail, CPG, and partner accounts</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Independently manage all technical aspects of client implementation, onboarding, and issue resolution</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Assist customers in maximizing the value of our data and services</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":259,"335559991":360}"> </span></li>
<li><span data-contrast="none">Perform data analysis, reporting, and troubleshooting to address business needs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Develop and improve internal tools, workflows, and processes </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Assess and triage issues within our applications and data feed</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Essential Functions</span></span></strong><span data-ccp-props="{"335559685":0,"335559738":5}"> </span></p>
<ul>
<li><span data-contrast="none">Advanced SQL skills, including query creation and optimization, joins, aggregations, and troubleshooting data issues</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Ability to communicate clearly and effectively with customers about their business questions and expectations</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Experienced in analyzing complex data sets and presenting findings to clients</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Understanding of the CPG and Retail landscape and a deep desire to deliver insights to our customers</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Results-focused, and able to effectively manage multiple CPG and Retailer relationships with complex, time-sensitive projects</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Act as a senior business partner to Customer Success and Sales teams</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Desire to learn new technologies and continuously refine and improve existing processes</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Experience with Tableau, Snowflake or other Business Intelligence (BI) tools is a plus</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Education</span> <span data-ccp-parastyle="heading 1">and</span> <span data-ccp-parastyle="heading 1">Experience</span></span></strong><span data-ccp-props="{"335559685":0,"335559738":5}"> </span></p>
<ul>
<li><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Ba</span></span><span data-contrast="auto"><span data-ccp-parastyle="heading 1">chelor's degree in Computer Science</span><span data-ccp-parastyle="heading 1">, Information Systems,</span><span data-ccp-parastyle="heading 1"> Engineering,</span><span data-ccp-parastyle="heading 1"> Data Analytics, Business Analytics, Mathematics, Statistics, or </span><span data-ccp-parastyle="heading 1">a related</span><span data-ccp-parastyle="heading 1"> field preferred</span></span><span data-ccp-props="{"335559738":5}"> </span></li>
<li><span data-contrast="auto">Equivalent combination of education, training, and relevant work experience will be considered</span><span data-ccp-props="{"335559738":5}"> </span></li>
<li><span data-contrast="auto">3-5+ years of experience in a technical, client-facing, data analytics, solutions engineering, business intelligence, consulting, or customer success role</span><span data-ccp-props="{"335559738":5}"> </span></li>
<li><span data-contrast="none">Proven success as a self-driven contributor in a fast-moving and highly collaborative environment</span><span data-ccp-props="{"335559738":5}"> </span></li>
<li><span data-contrast="auto">Experience working in a remote or hybrid setting is preferred</span><span data-ccp-props="{"335559738":5}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Physical</span> <span data-ccp-parastyle="heading 1">Requirements</span></span></strong><span data-ccp-props="{"335559685":0,"335559738":200}"> </span></p>
<ul>
<li><span data-contrast="auto">This role requires regular use of a computer and participation in both virtual and occasional in-person meetings. </span><span data-ccp-props="{"335559738":200,"469777462":[819,820],"469777927":[0,0],"469777928":[1,1]}"> </span></li>
<li><span data-contrast="auto">Ability to travel to customer or company locations up to 10% based on business needs.</span><span data-ccp-props="{"335559738":200,"469777462":[819,820],"469777927":[0,0],"469777928":[1,1]}"> </span></li>
</ul>
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</div>
<p><strong>Hiring Range: <span data-olk-copy-source="MessageBody">$85k/yr – $105k/yr</span></strong></p>
<p><em><strong>Note: </strong>Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</em></p>
<p style="color: #ffffff;">#LI-AO1 #LI-Hybrid</p><div class="content-conclusion"><p><strong>What SPINS Offers</strong></p>
<p>We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down!  While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. </p>
<ul>
<li>We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!</li>
<li>Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.</li>
<li>Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.</li>
</ul>
<p> <strong> </strong><strong>The SPINS Way</strong></p>
<ul>
<li><strong>Direct</strong> – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.</li>
<li><strong>Determined</strong> – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.</li>
<li><strong>Passionate</strong> – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.</li>
<li><strong>Collaborative</strong> – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.</li>
</ul>
<p><em><strong>For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy <a class="fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://www.spins.com/privacy-policy-2/#:~:text=We%20limit%20access%20to%20your,at%20privacy%40spins.com." target="_blank">here</a>. </strong></em></p>
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