Cloud Platform Support Engineer (Azure Operations)

As a Cloud Platform Support Engineer (Azure Operations), you will support and operate enterprise Azure services, covering monitoring, incident response and request fulfilment across Azure networking/security, Azure Kubernetes Service (AKS), Azure Virtual Desktop (AVD) and Azure Monitor.

Key Responsibilities

• Monitor and troubleshoot Azure platform health using Azure Monitor, Log Analytics, alerts and workbooks
• Triage and resolve incidents for Azure networking, security controls, AKS and Azure Virtual Desktop, and escalate with clear evidence
• Fulfil approved access and configuration requests (Azure RBAC, subscription and resource access) following standards
• Operate and support AKS and AVD environments (baseline checks, common break/fix, service health validation)
• Maintain Azure operational runbooks and troubleshooting guides; improve monitoring signals and dashboards.
• BSc in Computer Science, Computer Engineering, IT, or a related field
• At least 3 years of professional experience in support on Azure operations, including monitoring, incident response and troubleshooting
• Production Azure operations experience (monitoring, incident response, and troubleshooting)
• Strong knowledge of Azure RBAC and subscription/resource access patterns
• Azure networking fundamentals (VNets, DNS, NSGs, UDRs, private endpoints) and common connectivity troubleshooting
• Azure Monitor and Log Analytics skills (KQL basics, alerts, dashboards/workbooks)
• Hands-on support exposure to AKS and/or Azure Virtual Desktop (core concepts, common operational issues)
• Azure automation using PowerShell and/or Azure CLI (repeatable ops tasks)
• Azure cost analysis
• Security-aware operations (least privilege).

How To Apply
Interested and qualified applicants should complete the application process via AmaliTech Careers. Application deadline is October 30, 2026.
Documents required for applying:

• Latest copy of CV (mandatory, PDF format)
• Other certificates (optional, PDF format)

Recruitment Process

• Application
• Online Interview(s)
• Job offer

Perks

• Pension benefits (Tier 1, 2, Provident fund)
• Bonuses and end-of-year package
• Internet data allocation for remote work
• Medical insurance
• Lunch Allowance
• Employee welfare benefits (for weddings, funerals)
• Employee bonding activities (bi-monthly happy hour, sporting activities)

What To Expect
Working with AmaliTech provides an excellent opportunity for career growth and development in a healthy and diverse work environment. Our talented and welcoming team will ensure you feel part of our family to get you engaged on the job. You have the opportunity to build an international IT career and work with global IT companies.
For any enquiries, call us Mon - Fri, 8 am to 4 pm, at M +233 59 394 6537 E [email hidden]