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Product Support Zonal Head - NR| New Delhi

Iaamcp · New Delhi, Delhi, India

Technical Support / HelpdeskImported listingfull-timeabout 1 hour ago

About The Role

To manage product support activities across the zone by ensuring effective implementation, stakeholder engagement, issue resolution, and achievement of business objectives for NR products.

  • Collaborate with Branch Banking & Sales Channels to enhance customer acquisition through strategic partnerships and alliances.
  • Engage with Zone Managers (ZM) and Cluster Heads (CH) to nurture existing client relationships and foster value creation.
  • Spearhead various initiatives within the channel, such as organizing Onam activities and orchestrating high-value client meetings.
  • Conduct thorough competition benchmarking within the catchment area to inform strategic decision-making.
  • Drive product knowledge and awareness initiatives, as well as lead campaigns within the channel to enhance market presence and engagement

Experience: 12 to 25 years
Qualifications: Graduate/Preferable MBA

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