Senior Director of Program Management Commercial

About The Role

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;ABOUT INSPIRE MEDICAL SYSTEMS&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation.&amp;nbsp; We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHY JOIN OUR FAST-GROWING TEAM&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team!&amp;nbsp;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;&lt;em&gt;POSITION SUMMARY&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;The Senior Director of Program Management, Commercial Patient Care Pathway will lead enterprise-wide programs that optimize the patient care pathway, remove barriers to therapy adoption, and accelerate commercial growth by aligning cross-functional teams around strategic initiatives that improve patient outcomes and business performance.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;The position is responsible for leading strategic, cross-functional initiatives that optimize the end-to-end patient journey from awareness and diagnosis through therapy adoption, activation, and long-term outcomes. This leader serves as the central integrator across Commercial, Marketing, Clinical, Sales, Market Access, Operations, IT, Legal, Digital, and Product teams to ensure programs are aligned with corporate objectives and deliver measurable business and patient outcomes.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;The role drives execution of enterprise priorities designed to increase patient conversion, improve provider and patient experiences, reduce barriers to therapy adoption, and accelerate revenue growth. This individual will establish governance processes, portfolio management practices, performance metrics, and executive reporting for patient pathway initiatives across the organization.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;&lt;em&gt;MAIN DUTIES/RESPONSIBILITIES&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Strategic Leadership&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Working with commercial leaders, define and lead the enterprise patient care pathway program portfolio supporting commercial growth objectives.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Partner with executive leadership to identify opportunities for improving patient acquisition, conversion, access, retention, and therapy utilization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Develop multi-year roadmaps aligned with corporate strategy, revenue goals, and patient growth objectives.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Translate strategic priorities into actionable programs with clear business cases, success metrics, and accountability.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Program Portfolio Management&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Lead a portfolio of complex, highly visible commercial and patient pathway transformation initiatives.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Establish governance structures, decision-making frameworks, prioritization criteria, and resource allocation processes.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Manage interdependencies across multiple business functions and strategic initiatives.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Identify risks, barriers, and organizational challenges and drive timely resolution.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Patient Care Pathway Optimization&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Drive initiatives that improve patient movement through key care pathway stages, including:&lt;/span&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Awareness and lead generation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Diagnosis and physician referral&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Insurance authorization and reimbursement&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Therapy evaluation and scheduling&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Procedure readiness and activation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Long-term patient engagement and outcomes&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Utilize patient journey insights and operational data to identify improvement opportunities and reduce friction points.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Develop scalable solutions that improve patient experience while increasing conversion and throughput.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Cross-Functional Leadership&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Serve as the primary program leader coordinating efforts across:&lt;/span&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Commercial Operations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Marketing&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Sales&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Patient Services&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Market Access&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Clinical Affairs&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Product Management&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Digital&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Legal&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;IT&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Finance&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Influence senior stakeholders without direct authority to achieve enterprise objectives.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Facilitate executive decision-making through clear communication and data-driven recommendations.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Performance Management &amp;amp; Analytics&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Define and monitor key performance indicators across the patient care pathway.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Develop executive dashboards and reporting capabilities that provide visibility into program health and business impact.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Drive accountability for outcomes, milestones, risks, and benefits realization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Utilize data analytics to identify trends and opportunities for growth and operational improvement.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Organizational Excellence&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Build and mature program management capabilities across the commercial organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Establish program management standards, methodologies, and best practices.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Mentor and develop program managers and project leaders.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Foster a culture of accountability, transparency, continuous improvement, and execution excellence.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;&lt;em&gt;QUALITY SYSTEM RESPONSIBILITIES&lt;/em&gt;&lt;/strong&gt;&lt;em&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Document product and therapy related field reports within the prescribed timelines and provide any necessary documents required to complete the investigation. Provide follow-up reporting as needed.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Complete training requirements and competency confirmations as required for this position within the required timeline.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Comply with applicable quality system procedures/policies and make suggestions for continuous process improvement.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;&lt;em&gt;QUALIFICATIONS&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Educational Requirements:&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Bachelor&#39;s degree in Business, Healthcare Administration, Engineering, Life Sciences, or related field.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Required Experience:&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;12+ years of progressive leadership experience in Program Management, Portfolio Management, Commercial Operations, Healthcare Consulting, or Strategic Transformation.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;7+ years leading large-scale, cross-functional initiatives within a medical device, healthcare, biotechnology, or pharmaceutical organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Demonstrated success leading commercialization, patient access, patient journey, or healthcare delivery transformation programs.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Strong executive presence and ability to influence senior leaders.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Experience managing enterprise-level budgets, resources, timelines, and strategic roadmaps.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Proven ability to lead through ambiguity and drive complex organizational change.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Preferred Experience:&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Master&#39;s degree (MBA, MPH, MHA, or similar).&lt;/li&gt;
&lt;li&gt;PMP, PgMP, Lean Six Sigma, Agile or equivalent certification.&lt;/li&gt;
&lt;li&gt;Experience in implantable medical devices, digital health, patient services, reimbursement, or healthcare operations.&lt;/li&gt;
&lt;li&gt;Experience building governance frameworks and executive portfolio management processes.&lt;/li&gt;
&lt;li&gt;Strong understanding of healthcare provider workflows, reimbursement processes, and patient engagement strategies.&lt;/li&gt;
&lt;li&gt;Demonstrated proficiency with standard and custom software programs (PowerPoint, Excel, Power BI, Smartsheet, Azure, etc.).&lt;/li&gt;
&lt;li&gt;Experience using generative AI for common tasks like meeting minutes, dashboarding, reporting, communications&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;#LI-Onsite&lt;/p&gt;&lt;div class=&quot;content-pay-transparency&quot;&gt;&lt;div class=&quot;pay-input&quot;&gt;&lt;div class=&quot;description&quot;&gt;&lt;p&gt;The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level.&lt;em&gt;&amp;nbsp;&amp;nbsp;&lt;/em&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;&lt;div class=&quot;title&quot;&gt;Salary&lt;/div&gt;&lt;div class=&quot;pay-range&quot;&gt;&lt;span&gt;$210,000&lt;/span&gt;&lt;span class=&quot;divider&quot;&gt;&amp;mdash;&lt;/span&gt;&lt;span&gt;$290,000 USD&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;BENEFITS AND OTHER COMPENSATION&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Inspire offers a highly competitive benefits package including (&lt;em&gt;general description of the benefits and other compensation offered&lt;/em&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Multiple health insurance plan options.&lt;/li&gt;
&lt;li&gt;Employer contributions to Health Savings Account.&lt;/li&gt;
&lt;li&gt;Dental, Vision, Life and Disability benefits.&lt;/li&gt;
&lt;li&gt;401k plan + employer match.&lt;/li&gt;
&lt;li&gt;Identity Protection.&lt;/li&gt;
&lt;li&gt;Flexible time off.&lt;/li&gt;
&lt;li&gt;Tuition Reimbursement.&lt;/li&gt;
&lt;li&gt;Employee Assistance program.&lt;/li&gt;
&lt;li&gt;All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.&lt;/em&gt;&amp;nbsp;&lt;br&gt;&amp;nbsp;&lt;br&gt;&lt;em&gt;Inspire Medical Systems is an &lt;/em&gt;&lt;a href=&quot;https://www.inspiresleep.com/wp-content/uploads/2016/07/EEO.pdf&quot;&gt;&lt;em&gt;equal opportunity&lt;/em&gt;&lt;/a&gt;&lt;em&gt; employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com &lt;/em&gt;&amp;nbsp;&lt;br&gt;&amp;nbsp;&lt;br&gt;&lt;em&gt;Inspire Medical Systems participates in E-Verify.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;