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CO
Commercial Operations Analyst
Coface · Mumbai, Maharashtra, India
About The Role
MISSION :
Support sales team and regional leaders to manage operations aspects of commercial team. This includes ensuring CRM hygeine, providing sales KPI reports, attainment and commission calculations, providing/consolidating forecasts and supporting day to day commercial operations.
MAIN RESPONSIBILITIES:
- Work with the sales team to ensure CRM system discipline and hygeine is maintained
- Provide reports, dashboards and statistics on KPIs for commercial team – including new business team and existing business team
- Work with Group commercial operations and regional finance team to ensure that the KPIs and metrics provided are following definitions and guidelines
- Calculate quarterly attainment for sales team and assist in commission calculation and payouts
- Assist in preparing materials for various reporting calls to regional and Group management
- Work with commercial team across APR and with country leaders to provide accurate monthly forecast with call outs in month on any material changes
- Manage contract repository, contract templates, contract deviations and align legal review amendment requests with legal counsel
- Provide observations to regional commercial managment on anomalies or early warnings on any trends defying the planned trajectory
- Assist in budgeting and landing estimate exercises througout the year
- Degree/Diploma in a relevant discipline.
- 2-3 years of experience in commercial operations, sales support
- Good with numbers, data. Excel expertise and experience in visualization tool.
- Hybrid working model after the first month
- Great place to work: central and modern office
- Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
- Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
- Health care
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