Restaurant Supervisor

Avani Queenstown Hotel are looking for an enthusiastic and service-driven Restaurant Supervisor to join our team on a full-time basis.
As a valued team member, you will oversee and support the food & beverage team to ensure seamless operations and exceptional guest experiences by:

• Serving food and beverages to guests in a within the hotel and restaurant, ensuring professional and attentive service.
• Leads, motivates, and coaches the Food & Beverage team to deliver consistent service standards.
• Monitors service quality and ensuring consistency across all shifts and service periods.
• Manages guest enquiries and resolves service issues promptly and professionally.
• Supports inventory management, stock control, and day-to-day Food & Beverage operations.
• Works closely with management to maintain high-quality service and efficient daily operations.

Shift Details (subject to change):

• Breakfast, lunch, and dinner shifts
• Rotating roster across Monday through Sunday
• Split shifts may be required on some days
• Minimum hours: 30 hours per week
• $29 - $32NZD per hour (depending on experience)

To be successful in this role, you will have:

• A minimum of 1 year of directly relevant hands-on experience in a food and beverage or restaurant supervision environment
• Solid understanding of alcohol (preferred but not essential)
• Proven supervisory or leadership experience in a food and beverage environment
• Strong understanding of hospitality operations and high-quality service delivery
• Excellent communication, organisational, and problem-solving skills
• Professional presentation and the ability to lead by example
• Reliability and the ability to perform effectively in a fast-paced environment
• Flexibility to work across a rotating roster, including weekends and public holidays

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within New Zealand.