Online Sales Coordinator

Why join us?
Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.
ONLINE SALES COORDINATOR
Based out of Horsens
Are you commercially minded and interested in e-commerce and online sales? Do you enjoy working with data and turning insights into commercial opportunities? Do you want to play an important role in growing HAY’s online footprint?
If yes, please read on!
At our office facilities by the harbor edge in Horsens, you will become part of an energetic office community, consisting of approx. 100 colleagues looking forward to welcoming you to the team.
About the job
We’re looking for an Online Sales Coordinator to support and develop our online business with key retail partners. You will monitor online sales and product performance, identify commercial opportunities and help ensure that the right products are available and presented in the best possible way across our online sales channels. Working closely with internal teams and online dealers, you will turn data and insights into concrete actions that support sales performance.
More specifically, your tasks will include:

• Monitor online sales and product performance: Follow dealer online sales, stock levels, sell-through and product performance, and identify lost sales, replenishment opportunities and other opportunities to improve online sales
• Optimize product availability and presentation: Ensure key products are available, visible and correctly presented across relevant online sales channels
• Coordinate product information and availability: Coordinate orders, product data, prices, content, digital assets and delivery information, and follow up on availability, replenishment and ETAs
• Support assortment and commercial activities: Provide input on assortment optimization based on product performance and demand, and coordinate online product launches, campaigns and other commercial activities
• Turn data into action: Prepare reports and overviews on online sales, stock and product performance, and turn data and insights from relevant systems and AI tools into actionable recommendations
• Coordinate and collaborate across teams: Work closely with relevant internal teams to align product availability, commercial priorities and online presentation, and ensure structured communication with relevant dealers
• Optimize ways of working: Maintain a structured overview of ongoing activities and contribute to improving processes and workflows within online sales

Are you the Online Sales Coordinator we are looking for?
Role expectations

• As a person, you are outgoing, proactive and a strong communicator
• You are commercially minded and curious, with an interest in understanding what drives online sales
• You are independent, structured and able to keep your focus
• You are solution-oriented and comfortable turning insights into action
• You thrive with both analytical and routine tasks and have an eye for detail
• As our new colleague, you will become part of a community where we cherish our culture and the pace is always high – therefore it is important that you have a desire to be part of the social community that exists across departments, age groups and backgrounds

Experience required

• Ideally, you have experience from a coordinating or commercially oriented role within e-commerce, online sales or wholesale
• You have a good understanding of e-commerce and an interest in online sales and commercial performance
• You are comfortable working with data and using it to identify opportunities
• You are a confident Excel user and comfortable working across different IT systems
• Experience with product data, PIM systems and AI tools is an advantage
• You are fluent in Danish and English, both spoken and written

You want to be a part of HAY?
Then do not hesitate to send us your application and CV (preferably in English) as soon as possible and no later 11 November 2026. We evaluate candidates on an ongoing basis.
If you have any further questions regarding the position, please do not hesitate to contact Senior Manager, Stine Dahl at [email hidden] or Recruiter, John Cain at [email hidden].
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email hidden].