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Chief Of Staff

Celonis · Bangalore, India

Business StrategyImported listingfull-timeabout 7 hours ago

About The Role

<div class="content-intro"><p>Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.</p></div><p><span style="font-family: arial, helvetica, sans-serif;">Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.</span><br><br></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Job Role: </strong>Chief of Staff </span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Location:</strong> Bangalore, India</span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Reports to: </strong>COO of the office, <a href="mailto:[email hidden]"><span data-rich-links="{"per_n":"Ke Zhang","per_e":"[email hidden]","type":"person"}">Ke Zhang</span></a></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Type: </strong>Full-time</span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Job Description:</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;">We are seeking a Chief of Staff (CoS) to Carsten Thoma, the Executive Chairman and President at Celonis. As Chief of Staff, you will be a critical resource to the Executive Chairman and President’s Office, and supporting key customer relationships. This role allows you to work closely with the senior leadership team and make a significant impact on the organization's growth and success.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif;">This is your unique opportunity to:</span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">experience top level interactions at Celonis customers, partners and other external stakeholders of Celonis.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">learn how a software company is managed both in daily business as well as strategically planning Celonis’ future</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">contribute significantly to Celonis growth trajectory in the upcoming years</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">gain and grow entrepreneurial competence</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">take ownership and grow your leadership skills</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Key Responsibilities:</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Drive and Control Executive Sponsorships and Key Customer Relations:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Collaborate with the Executive Chairman and President & the account teams to manage and nurture executive-level customer relationships, including correspondence, and prepare customer meetings.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Oversee the development and execution of strategic customer engagement plans and meeting briefing documents.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Support executive sponsorships for key accounts and ensure their successful execution.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Facilitate Team Communications & Collaboration:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Act as a key liaison and buffer between Carten's office and other departments and work closely with the internal communications leader.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Facilitate clear and effective communication among different teams.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Coordinate the dissemination of strategic updates, initiatives, and priorities to all relevant stakeholders.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Organize meetings or workshops to drive forward strategic priorities, coordinating the right participants.</span></li>
</ul>
<h3><span style="font-family: arial, helvetica, sans-serif;"><strong>AI Productivity Tools & Office Support:</strong></span></h3>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">AI Tool Development: Architect, build, and continually refine custom AI assistants, workflows, and automation prompts tailored specifically to Executive Chairman and President’s personal operating style.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Productivity Optimization: Leverage AI tools for automated executive briefing generation, document summarization, strategic research, speech/presentation draft generation, and meeting preparation.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Technology Roadmap: Stay at the forefront of emerging AI, automation, and executive productivity technologies to maintain peak operational performance for the executive office.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Calendar & Inbox Management: Provide clear operational guardrails, standard operating procedures, and guidance to the Executive Assistant, enabling them to execute tactical operations, scheduling, and logistics with high precision and autonomy.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Qualifications:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Bachelor's degree in Business, Management, or a related field. MBA preferred.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">8+ years of exceptional experience in executive-level roles, with a track record of successfully supporting senior executives.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Exceptional organizational and project management skills.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong communication and interpersonal abilities, including empathy and tact.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proven ability to maintain confidentiality and handle sensitive information.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proficiency in project management and collaboration tools.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strategic mindset with the ability to drive change and process improvements.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Comfortable working in a fast-paced and dynamic environment.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ability and motivation to quickly understand and assess various requirements and solve unique problems across business domains</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Analytical rigor</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong entrepreneurial traits and passion for execution</span></li>
</ul><div class="content-conclusion"><p><strong>What Celonis can offer you:</strong></p>
<ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li><span style="text-decoration: underline;">Pioneer Innovation:</span> Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.</li>
<li><span style="text-decoration: underline;">Ownership from Day 1:</span> Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.</li>
<li><span style="text-decoration: underline;">Unrivaled Family Support:</span> Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.</li>
<li><span style="text-decoration: underline;">Work-Life Integration:</span> Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.</li>
<li><span style="text-decoration: underline;">Continuous Growth:</span> Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.</li>
<li><span style="text-decoration: underline;">Holistic Well-being:</span> Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.</li>
<li><span style="text-decoration: underline;">Drive Sustainability:</span> Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.</li>
<li><span style="text-decoration: underline;">Global Inclusion & Belonging:</span> Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.</li>
<li><span style="text-decoration: underline;">Value-Driven Impact:</span> Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.</li>
</ul>
<p><strong>About Us:</strong></p>
<p data-renderer-start-pos="1264">Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.</p>
<p data-renderer-start-pos="1982">Get familiar with the Celonis Process Intelligence Platform by watching this <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _2rkolb4i _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://www.youtube.com/watch?v=YR5oRJGhJYg&list=PLuVor-ZUD4pnM6G33C5D0tjXUvlTPYBRe" data-renderer-mark="true" data-is-router-link="false" data-testid="link-with-safety">video</a>.</p>
<p><strong>Celonis Inclusion Statement:</strong></p>
<p>At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.<strong><br></strong></p>
<p><strong>Your Privacy:</strong></p>
<p>Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ <a href="https://www.celonis.com/careers/candidate-notices">Accessibility and Candidate Notices</a></p>
<p>By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our <a href="https://www.celonis.com/careers/privacy-notice/">Privacy Notice for the Application and Hiring Process</a>.</p>
<p><strong>Use of Artificial Intelligence Tools</strong><br><br>We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations.<br><br>The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it.</p>
<p>Please be aware of common job offer scams, impersonators and frauds. Learn more <a href="https://www.celonis.com/careers/fraud-alert/">here</a>.</p></div>

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