Teller / Customer Service Representative - Bismarck

About The Role

Rotating Saturdays: 8:45 AM - 12:15 PM (earn an additional +$5/hour for Saturdays!)

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Bismarck Gateway Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities:

Create a warm, helpful experience by assisting customers with everyday banking transactions
Build relationships by identifying ways to make banking easier and more rewarding
Open new accounts and educate customers on products and services that fit their needs
Balance cash drawer and maintain accuracy
Follow all service, security, and compliance guidelines

Experience:

High school diploma or equivalent
1–2 years of experience in customer service, retail, cash handling, or sales preferred
Strong attention to detail and a commitment to doing things right
A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits:

Pay Range: $18-$19 per hour
Saturday Differential Pay: +$5/hr
Guaranteed 15-19 hours per week
Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.

EOE/including Disability/Vets
Member FDIC