Senior Software Engineer (Performance)

Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
About the Team
The Legacy Performance Improvement team builds and maintains the systems that keep our business running. Much of our work centers on legacy platforms that power some of the company's highest-revenue projects, which means our work is visible across the organization and carries real impact. We modernize, stabilize, and extend critical systems while keeping them reliable for the teams who depend on them every day.

About the Role

We're looking for a senior engineer who is excited by the challenge of working on mature, business-critical systems and shaping how they evolve. You'll work on high-revenue, high-visibility projects, contribute to architectural decisions, mentor other engineers, and partner with stakeholders across the company to deliver tools that matter.

What You'll Do:

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Design, build, and maintain internal tools and services, primarily within legacy systems
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Contribute to architectural decisions, including how to incrementally modernize and improve existing platforms
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Deliver on high-revenue projects where reliability, correctness, and performance are essential
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Collaborate with stakeholders across engineering and the business to understand needs and communicate progress
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Improve the maintainability, testing, and observability of existing codebases
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Write clear technical documentation and share knowledge with the team
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Participate in code reviews, mentor less-experienced engineers, and help raise the engineering bar
Who You Are (Qualifications):
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5+ years of professional software engineering experience building and shipping production software
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Experience with software architecture, including designing systems and making sound technical trade-offs
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Comfort working in and improving legacy codebases
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Strong programming fundamentals and the ability to learn new languages and tools quickly
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Experience with Python
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Experience building services or APIs used by other engineers or internal teams
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Strong communication skills and confidence working on high-visibility projects
Nice To Have:
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Experience leading or contributing to legacy system modernization or migration efforts
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Familiarity with cloud infrastructure (AWS/GCP), containers, and CI/CD pipelines
What Success Looks Like (in this role):
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You've shipped meaningful improvements to one of our legacy platforms and taken ownership of at least one service or component
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You're contributing to architectural discussions about how these systems should evolve
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Stakeholders trust you to understand their needs and deliver reliably against them
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You're a dependable code reviewer and a source of sound technical judgment on the team
What We Offer (Perks & Benefits)
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Flexible vacation
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Medical/dental/vision insurance
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Traditional/Roth retirement savings options
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Company-paid disability and life insurance
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Flexible Spending Account & Limited FSA
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Family-friendly parental leave, volunteer and voting time off
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On-demand wellness platform access for you and 5 friends and family
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PerkSpot discount program for 900+ merchants nationwide
Remote Work, Travel Expectations & Physical Requirements:
This role supports a global, cross-functional business and operates primarily in a Remote-First environment. However, flexibility outside of standard business hours and occasional local or international travel may be necessary for global operations support, company meetings, training, offsites, and collaborative projects.
This position primarily involves computer-based work, requiring extended periods at a computer, participation in virtual meetings, and use of standard office technology. We will consider reasonable accommodations to enable individuals to perform the essential functions of the role.
Maintaining a reliable internet connection and a professional work environment is expected. The ability to protect confidential company, employee, customer, and business information while working outside of a company office is also required.
Personally Identifying Information
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Dedication to Diversity & Inclusion
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.