Professional Engagement & Program Manager Oral Healthcare

Job Title
Professional Engagement & Program Manager Oral Healthcare
Job Description
The Professional Engagement & Programs Manager within the Global Oral Healthcare team, will play a vital role in building and growing advocacy for our Philips Sonicare brands (power toothbrush and interdental solutions) and Philips ZOOM! (whitening solutions), strengthening our credibility and trusted reputation among dental professionals worldwide.
Your role:
Professional Engagement & Program Activation

• Drive the execution and scaling of global professional programs across regions.
• Lead the implementation and adoption of global KOL and professional engagement tools and processes, driving standardization and consistent execution across regions.
• Own the development of in-practice and patient-facing activation materials, including Lunch & Learn presentations and patient communication tools, leading agency and MarCom briefs to translate scientific and product content into engaging professional activation that supports patient demand and brand preference.

University & Student Engagement

• Develop global guidelines and best practices (playbook) for establishing partnerships with universities, dental schools and educational organizations & identify global opportunities to strengthen Philips' presence within academic and educational environments.
• Develop and lead student engagement strategies and initiatives, including interactive learning platforms, to build long-term advocacy and brand preference among students and early-career dental professionals.
• Support regions with the implementation and local activation of global student and university engagement programs.

Professional Events Management

• Support the planning and execution of Global Advisory Board meetings and KOL engagement programs, coordinating stakeholder communications, agendas, logistics and follow-up actions to ensure successful delivery.
• Lead global professional event execution, developing and implementing event playbooks, tools and standardized ways of working to drive consistent, best-in-class execution across regions.

Program & Operational Excellence

• Manage program planning, timelines, budgets, purchase orders, contracts, vendor coordination, invoicing, and reporting. Ensure compliance with company policies and processes related to professional engagement activities. Define and track program KPIs and engagement metrics, report on performance and gather feedback from regions and stakeholders to identify gaps and opportunities for improvement. Monitor trends and emerging needs in professional education and engagement and translate insights into recommendations to continuously improve program effectiveness and impact.

Professional Engagement & Program Activation

• Drive the execution and scaling of global professional programs across regions.
• Lead the implementation and adoption of global KOL and professional engagement tools and processes, driving standardization and consistent execution across regions.
• Own the development of in-practice and patient-facing activation materials, including Lunch & Learn presentations and patient communication tools, leading agency and MarCom briefs to translate scientific and product content into engaging professional activation that supports patient demand and brand preference.

University & Student Engagement

• Develop global guidelines and best practices (playbook) for establishing partnerships with universities, dental schools and educational organizations & identify global opportunities to strengthen Philips' presence within academic and educational environments.
• Develop and lead student engagement strategies and initiatives, including interactive learning platforms, to build long-term advocacy and brand preference among students and early-career dental professionals.
• Support regions with the implementation and local activation of global student and university engagement programs.

Professional Events Management

• Support the planning and execution of Global Advisory Board meetings and KOL engagement programs, coordinating stakeholder communications, agendas, logistics and follow-up actions to ensure successful delivery.
• Lead global professional event execution, developing and implementing event playbooks, tools and standardized ways of working to drive consistent, best-in-class execution across regions.

Program & Operational Excellence

• Manage program planning, timelines, budgets, purchase orders, contracts, vendor coordination, invoicing, and reporting. Ensure compliance with company policies and processes related to professional engagement activities. Define and track program KPIs and engagement metrics, report on performance and gather feedback from regions and stakeholders to identify gaps and opportunities for improvement. Monitor trends and emerging needs in professional education and engagement and translate insights into recommendations to continuously improve program effectiveness and impact.

You're the right fit if:
You are obsessed with your customer (the Dental Professional) and see every single interaction as an opportunity to build our brand.

• You are an impact maker: you focus, you choose, you drive — both in your own work and within the wider team & stakeholder landscape.
• You are a team player: you realise that success doesn’t come from the individual, but comes from a strong team-up across functions & regions.
• You have a strong professional marketing, B2B background, with experience in translating complex scientific or technical content into impactful programs and activation.
• You don’t settle for “good enough” — you take pride in excellent execution and deliver work that drive results. You’re efficient because you know what matters — and what doesn’t.

Experience you bring:

• Bachelor’s degree in Marketing, Communications, Business, Healthcare, Life Sciences or a related field, or equivalent relevant experience.
• 5–7 years of relevant experience across professional marketing, engagement, education, or program management, preferably within oral healthcare, healthcare, MedTech or a comparable environment.
• Proven experience in developing and executing professional engagement programs, translating strategy into impactful activation.
• Experience working with agencies and MarCom teams, from briefing through development and execution of professional and patient-facing materials.
• Experience with student and university engagement programs, professional events and/or KOL engagement is a strong advantage.
• Strong project and stakeholder management skills, with the ability to manage multiple initiatives, timelines and stakeholders (like regulatory & compliance) simultaneously.
• Proven ability to work effectively in a complex, cross-functional and international matrix organization.
• Strong attention to detail and a high standard of execution, ensuring (f.e. training, CRM) programs and deliverables are accurate, well-coordinated and delivered with excellence.
• Strong communication, presentation and interpersonal skills.
• Fluent in English, both written and spoken.

Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The base gross annual salary range for this role is 81.000 – 101.000 EUR annual. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for 3 % bonus, with your rewards linked to KPIs/company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
This position is based in Amsterdam, The Netherlands.
About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.