Senior Executive|Marketing|Hongs Marketing|M2A

Accountability:

• Channel Partner Strategy Execution
• Support execution of strategic initiatives and promotional campaigns across aggregator partners.
• Ensure timely implementation of offers, discounts, combos, and platform-specific marketing activities.
• Validate offer configurations and execution accuracy.
• Monitor campaign performance and report execution status
• Operational Excellence & Issue Resolution
• Act as the first point of contact for aggregator-related operational issues affecting stores.
• Coordinate with internal teams, store operations, and channel partners to ensure timely resolution of pickup and delivery-related challenges.
• Liaise with POS partners to drive issue closure and system-related resolutions.
• Conduct regular menu hygiene audits across all aggregator platforms to ensure product availability, descriptions, and imagery.
• Monitor and resolve store closure and menu closure incidents
• Discount Coupon & Settlement Management
• Manage coupon performance tracking and settlement reconciliation

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Work closely with tech team to address settlement discrepancies

• Financial Governance & Reconciliation
• Ensure timely processing and pay out of aggregator-related invoices and marketing spend claims.
• Coordinate closely with Finance teams for commission validation
• Support monthly and periodic reconciliation exercises between internal records and aggregator statements