Product Manager

<p><strong>About Us</strong></p>
<p>Scotch is building the next-generation operating system for beverage alcohol retailers — combining POS, payments, back office, and e-commerce into a platform purpose-built for liquor stores.</p>
<p>We’re modernizing one of the oldest industries in the world: the $1.6T beverage alcohol market. Our platform helps retailers run more efficiently through streamlined payments, inventory management, reporting, and day-to-day operations.</p>
<p>Our founders came from Skupos (acquired 2023) and Drizly (acquired by Uber). We've raised $28M from VMG Partners, First Round, Lerer Hippeau, Watchfire, and Toba Capital, with angels including the founder of Drizly and early Toast executives. Forbes has recognized Scotch as a leader in liquor retail tech. We closed a $20M Series A in 2026 off 500%+ YoY growth and $1B+ in processed payment volume.</p>
<p><strong>Position Overview</strong></p>
<p>We're looking for a Product Manager to help drive the vision of the Scotch back office - the web application where our merchants run their business. The register is where a sale happens; the back office is where the business gets managed, and it's where Scotch can help our merchants make better revenue-driving decisions.</p>
<p>This is a hands-on role with real autonomy. You'll work with other product managers to build and execute the back office vision end-to-end. In particular, you'll focus on the product catalog, ordering and receiving, and other inventory management features. </p>
<p>We're also building AI into the core of the product to help merchants get through the tedious, error-prone parts of running inventory and books faster, without giving up control or trust. You'll help decide where AI genuinely earns its place in a SaaS workflow, and where it doesn't.</p>
<p>We're a small product org. That means you'll make calls without a committee, and you'll be accountable for the ones that turn out wrong. You won't be setting strategy alone but you'll have a real hand in shaping it, and have one of the closest views of the customer in the room.</p>
<ul>
<li>Own the merchant operations roadmap for the back-office web app, turning direction into a sequence of releases and deciding what goes into each one</li>
<li>Own core inventory and back-office workflows: creating and editing products, receiving, ordering, transfers, pricing, and shelf labels</li>
<li>Gather requirements from merchants and their staff to understand what they need, what they actually do, and the frequent gap between the two</li>
<li>Execute on our AI feature strategy within the back office: which problems it should solve, how it earns merchant trust, and how we measure whether it's working</li>
<li>Serve as the product point of contact for support, onboarding, and go-to-market on anything in the back-office feature areas you own</li>
<li>Shape the direction for the back office with us, then own the decisions inside it and defend those tradeoffs to people who'd rather ship something else</li>
<li>Translate messy, conflicting merchant input into a clear direction, and hold that direction when the inputs keep changing</li>
<li>Write requirements that describe the problem and the outcome, not the implementation</li>
<li>Design for organizational scale, not just data scale: the same workflow has to work for a solo owner and for a multi-location tenant with layered roles, delegated access, and different people responsible for different things</li>
<li>Decide where AI belongs in a workflow (what it drafts, what it automates, where it must show its work, and where a human stays in the loop) and define how we evaluate quality before we ship</li>
<li>Prioritize across merchant escalations, platform work, and the long-horizon bets that never feel urgent</li>
<li>Partner closely with engineering on scoping and sequencing, including when the right answer is "not yet"</li>
<li>Coordinate releases end to end: what goes in, how it rolls out, who needs to know before it lands, and what happens when it doesn't go to plan</li>
<li>Define what success looks like before we build, instrument the work, watch adoption, and say plainly when something didn't land</li>
<li>Spend real time with merchants and their back-office staff, and bring back what nobody would have found in a ticket</li>
<li>Raise the bar on how we write, how we decide, and how we talk to merchants</li>
</ul>
<p><strong>Qualifications & Skills</strong></p>
<ul>
<li>5+ years of product management experience, with a track record of owning product areas from discovery through launch and iteration.</li>
<li>Experience managing complex, data-heavy web applications strongly preferred, including evolving established workflows that customers rely on daily.</li>
<li>Experience bringing AI-powered features from concept to production within an established SaaS product, with an understanding of quality evaluation, user trust, and where human oversight is needed.</li>
<li>Experience designing administrative workflows and multi-tenant products, including roles, permissions, approvals, audit needs, and support for multiple locations and teams.</li>
<li>Demonstrated autonomy and accountability, with experience making product decisions independently and taking ownership of the outcomes.</li>
<li>Strong customer discovery skills, with a habit of observing users, testing assumptions, and incorporating findings into product decisions. Enthusiasm for onsite research with store owners, managers, buyers, and bookkeepers.</li>
<li>Sound product judgment and self-awareness, with the ability to explain tradeoffs, recognize when a decision isn’t working, and adjust course.</li>
<li>Strong prioritization skills, with experience managing multiple workstreams and balancing customer needs, platform investments, and longer-term opportunities.</li>
<li>Clear written and verbal communication, including actionable product requirements and the ability to explain decisions to engineering, customers, cross-functional partners, and executives.</li>
</ul>
<p><strong>Nice to Haves</strong></p>
<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li>Prior product experience in accounting, finance, or inventory management products — anything where accuracy, reconciliation, and an audit trail matter to the user. Bonus points if you're fond of FIFO</li>
<li>Experience with purchasing, receiving, invoicing, or accounts-payable workflows</li>
<li>Retail, distribution, or point-of-sale background, particularly with independent or small-format merchants</li>
<li>Comfort working with data directly — writing or reading SQL to answer your own product questions</li>
<li>Fluency with AI tools in your daily workflow</li>
</ul>
<p><strong>Compensation & Benefits</strong></p>
<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li><strong>Compensation:</strong> The anticipated base salary range for this position is $150,000 – $170,000. Individual offers are based on a variety of factors, including experience, skills, qualifications, and internal equity.</li>
<li>Competitive equity package</li>
<li>Comprehensive medical, dental, and vision coverage</li>
<li>Unlimited flexible PTO</li>
</ul>
<p><strong>Why Scotch?</strong></p>
<ul>
<li><strong>Build products that make a tangible difference</strong>. Help liquor store owners simplify daily operations, manage inventory, and make better business decisions.</li>
<li><strong>Have real ownership and influence</strong>. Join a small product team where you’ll shape the roadmap, work directly with merchants, and own meaningful product decisions from discovery through launch.</li>
<li><strong>Put AI to work on real problems</strong>. Help define how AI fits into everyday merchant workflows, reducing tedious work while preserving user control and trust.</li>
<li><strong>Join a company with strong momentum</strong>. Following a $20M Series A in 2026, 500%+ year-over-year growth, and $1B+ in processed payment volume, help modernize the $1.6T beverage alcohol industry alongside an experienced founding team.</li>
</ul>
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<p data-start="4786" data-end="4930" data-is-last-node="" data-is-only-node="">Scotch is an equal opportunity employer. We value diverse perspectives and are committed to creating an inclusive environment for all employees.</p>
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