Accounts Customer Service Officer

You will be responsible for but not limited to:

• Customer Service – handling account queries
• Maintaining and reconciling customer accounts
• Generating reports detailing accounts receivable status
• Ensure timely entry payments and contact customers via calls/emails regarding outstanding balances.
• Process and manage cancellations.
• Investigate unresolved issues.
• Collaborate with internal departments to address customer inquiries

Qualifications

We want to hear from you if you:

• Excellent attention to detail and time management skills
• Customer Service skills – phone and email
• An understanding of the AR function
• Excellent interpersonal and communication skills
• Proficient in MS Office, including Word and Excel.
• Ability to multi-task and prioritise daily workload

Additional information

• This is a full-time permanent role based at our head office in North Ryde.
• Working hours are 8:30am to 5:30pm during weekdays in the office (note that this is an on-site position).
• Easy commute as our office is right on the Metro station at North Ryde.
• Collaborative team environment

If this sounds like the role for you then please submit a detailed resume in your application.