Office Manager
Verve · London, United Kingdom
About The Role
<div class="content-intro"><p><strong>Who We Are </strong></p>
<p>Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at <a href="https://verve.com/">verve.com</a>.<strong><br></strong></p></div><h1><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About the Position  </strong></span></h1>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">This role sits at the heart of our office in Covent Garden, partnering closely with the Senior Manager, Administration and London Executive Assistant to shape a workplace and culture that people genuinely want to be part of. This position owns the everyday rhythm of the office: bringing structure to daily operations, acting as the first point of contact for anyone who enters the office, building tradition and community that energizes employees, and keeping the team organized, supported, and connected.</span></p>
<h1><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Position Responsibilities</strong></span></h1>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Office Operations & Facilities</strong></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Order and maintain office supplies, snacks, and beverages, keeping the pantry and fridge stocked at all times</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Maintain overall office condition and schedule work orders and maintenance requests with third-party vendors as needed (HVAC, coffee/water machines, etc.)</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Coordinate with cleaning crews to ensure weekly schedules are kept and make adjustments when necessary</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage communication with the landlord, building management, contractors, and service providers</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ensure health and safety policies are current and consistently followed</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Front Desk, Access & Mail</strong></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Attend the front desk, greet guests, and assist colleagues with day-to-day needs</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage visitor access and room bookings for meetings and interviews</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Handle building badge requests, including deactivation when employees leave</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Process and sort incoming mail, courier deliveries, and package distribution</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Post outgoing mail, including international parcels and courier shipments</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Events, People & Administration</strong></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Plan, organize, and execute in-office and external events end-to-end (team lunches, holiday parties, and seasonal celebrations) in coordination with the London Executive Assistant </span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Support IT and HR teams with employee onboarding and offboarding processes</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Assist colleagues with travel management and coordination</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Process invoices and manage office budgets, liaising with Finance</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Implement and maintain office procedures and administrative systems</span></li>
</ul>
<h1><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Position Requirements</strong></span></h1>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in office management, front office operations, or a similar administrative role</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong interpersonal and communication skills; comfortable interfacing with employees at all levels, vendors, and visitors</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to work under pressure and solve problems quickly and independently</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">High attention to detail while maintaining awareness of the big picture</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proactive, self-directed mindset with a strong sense of ownership and follow-through</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Collaborative team player with a professional and welcoming demeanor</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">A genuine passion for people and workplace culture, with ideas and enthusiasm for making the office a great place to work</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in project management, travel coordination, or event management is a plus</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What We Offer</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Just a few of the benefits waiting for you at Verve: </span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Recharge with 3 <strong>Wellness Days </strong>throughout the year, in addition to your annual vacation and public holidays</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support your mental well-being with our <strong>Workplace Mental Health Solution</strong></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Boost your professional knowledge with our annual <strong>training budget & internal webinars</strong>, and level up your language skills through our <strong>German/English classes</strong></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strengthen team connections while exploring new cultures through our monthly <strong>Work&Travel raffle,</strong> offering a chance to work from one of our global offices (after 2 years of employment)</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">… and even more reasons to join us!</span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary Range</div><div class="pay-range"><span>£35,000</span><span class="divider">—</span><span>£50,000 GBP</span></div></div></div><div class="content-conclusion"><p><span style="font-size: 8pt;">Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. <br><br>If you are a California resident subject to the California Consumer Privacy Act, <a href="https://verve.com/california-applicant-privacy-notice/" target="_blank">click here</a> to understand how Verve processes your personal information and how you can exercise your rights.<br></span><span style="font-size: 8pt;">If you are located in the EU or UK visit our </span><a style="font-size: 8pt;" href="https://verve.com/applicant-privacy-policy/" target="_blank">privacy policy</a><span style="font-size: 8pt;"> to understand how Verve processes your personal information and how you can exercise your rights.</span></p></div>
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