Dental HIS Clerk

The Dental HIS Clerk works within the clinical care and support teams to assure quality patient care and to support the goals of Lake Superior Community Health Center.
Primary Responsibilities

• Complete and maintain prior authorizations for needed procedures for the dental department.
• Create, maintain and complete dental referrals in the electronic health record.
• Ensure referrals are completed with appropriate visit documentation scanned into the EHR.
• Per referral guidelines, provide appropriate clinical information to outside facilities & specialists.
• Track referral progress to promote team awareness and ensure patient safety.
• Complete dental releases of information (ROIs).
• Serve as backup for front desk coverage for all dental sites.

Secondary Responsibilities
· Assist in special projects.
· Actively participate in staff meetings and in-services.
· Participate in continuing education and professional growth.
· Adhere to the standards and policies of the organization.
· Assure efficiency in communications and adherence to organization workflows.

• Responsible for personal compliance with LSCHC policies and procedures
• Other duties as assigned.

Typical Working Conditions

• Able to move about easily
• Able to speak and hear clearly
• Fast-paced environment

Qualifications:

• High School diploma
• Computer experience, preferably Microsoft office and software
• Familiarity with general office equipment

Knowledge, Skills and Abilities:

• Strong oral and written communication skills and organizational skills
• Ability to maintain an even temperament with patients and staff
• Ability to prioritize and handle multiple tasks
• Ability to work as a team member
• Ability to travel between sites, as needed, and as otherwise required by the organization
• Knowledge of prior authorizations, ROI and releasing records and films, preferred
• Knowledge of HIPAA and privacy practices, preferred
• Experience with Health Information and prior authorizations, preferred
• Experience in dental office, preferred
• Knowledge of dental terminology, preferred
• Experience with Epic, preferred
• Associate degree in HIS, preferred
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development