Administrative Assistant

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.
We are currently looking to add a motivated individual that is able to work in a fast-paced environment to join our Warehouse team.
Job Responsibilities:

• Respond to inquiries from customers and Customer Service regarding rush orders, inventory discrepancies, scheduling rework / builds.
• Review customer orders received. Check for accuracy and completeness.
• Interpret, manage and coordinate with the warehouse on any specific order requirements.
• Plan then release orders to the Warehouse Team according to customer schedules and / or needs.
• Arrange pickups for customers. Book appointments online via customer portals and email. Track all pickups to ensure they have occurred.
• Update customers’ website portals for shipping and cancel date details.
• Plan and book inbound delivery appointments. Assign drivers to doors for pick up and deliveries.
• Manage customer on-site pickups, provide BOL’s and coordinate loading of orders with the Warehouse team.
• Keep all parties informed, communicating issues, delays and options. Problem solve as required.
• Sort, distribute and file shipping and receiving documents.
• Confirm inventory with Inventory team, relay any issues with Customer Service, ensure timelines are being met and coordinate shipments to and from the warehouse and off-site facility. Resolve any issues and escalate if required

Requirements

• Related warehouse clerk or warehouse administrative experience is required.
• Experience working with major retailers in a supply chain / logistics environment is an asset.
• Invoicing and manpower resource planning experience are assets.
• Ability to effectively communicate both verbally and in writing.
• Ability to prioritize and manage conflicting demands.
• Ability to work individually as well as part of a team.
• Demonstrated time management skills.

Benefits

• Competitive Salary
• Growth Opportunities