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IW
EDI Support Staff
iSupport Worldwide · Pasig City, National Capital Region, Philippines
About The Role
- Handle daily EDI transaction tasks and keep things moving
- Spot and troubleshoot EDI errors/failures as they come up
- Work directly with trading partners to keep data flowing smoothly
- Help with basic setup and configuration of EDI processes
- Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues
- Contribute to documentation and keep internal teams informed
- Take on additional support tasks as needed
What we're looking for:
- 3-5 years of experience
- Experienced with 3PL (Third-Party Logistics) Integration - 940 warehouse shipping order & 945 warehouse shipping advice
- Some hands-on EDI experience (850s, 855s, 856s, 810s, etc.) is a big plus
- Comfortable with EDI platforms (SPS Commerce experience preferred) and ERP systems
- Solid communicator, both with both trading partners and internal teams
- Organized and detail-oriented when it comes to documentation
- Able to work US time zone hours
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