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Associate Functional Consultant, Professional Services
Icertis · Pune, Maharashtra, India
About The Role
Launch your career where business, technology and AI come together. Learn quickly, solve real customer challenges and contribute to enterprise implementations from day one.
- Build functional knowledge of the Icertis platform and develop hands-on expertise in CLM configuration, testing and troubleshooting.
- Configure and deploy customer solutions with a consistent focus on quality, accuracy and timely delivery.
- Participate in requirements gathering and translate business needs into clear functional requirements and system configuration elements.
- Collaborate with customers, consultants, Engineering, Quality Assurance, Support and other stakeholders throughout the implementation lifecycle.
- Use approved AI-enabled applications and automation tools to accelerate analysis, documentation, configuration, testing and knowledge discovery.
- Validate AI-generated outputs and apply sound judgment to ensure accuracy, security and responsible use.
- Develop capabilities in data mapping, transformation, reporting and analysis to support implementation outcomes.
- Take ownership of assigned work, communicate progress proactively, seek feedback and contribute ideas and learnings that improve Professional Services delivery.
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