Enterprise Account Manager
Material Bank · South Florida, Boston or Chicago, United States
About The Role
<div class="content-intro"><p>Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials.</p></div><p><span data-contrast="none"><span data-ccp-parastyle="paragraph">Material Bank is seeking a strategic <strong>Enterprise Account Manager</strong> to lead relationships with a portfolio of our largest Brand Partners.</span><span data-ccp-parastyle="paragraph"> You will serve as a trusted advisor and advocate for your Brand Partners, developing a deep understanding of their businesses, goals, and priorities and helping them maximize the value and impact of their partnership with Material Bank.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">You will develop long term account strategies, lead quarterly business reviews, and translate platform performance and data into meaningful insights and recommendations. You will also guide Brand Partners through renewals and </span><span data-ccp-parastyle="paragraph">identify</span><span data-ccp-parastyle="paragraph"> opportunities to expand the partnership when they align with their </span><span data-ccp-parastyle="paragraph">objectives</span><span data-ccp-parastyle="paragraph"> and can deliver </span><span data-ccp-parastyle="paragraph">additional</span><span data-ccp-parastyle="paragraph"> value.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">This is a highly strategic and </span><span data-ccp-charstyle="normaltextrun">hands on</span><span data-ccp-charstyle="normaltextrun"> role for someone who enjoys building meaningful relationships while using data, industry knowledge, and business judgment to help Brand Partners succeed. The right candidate will be equally comfortable engaging with senior executives, digging into performance data, navigating complex challenges, and bringing together teams across Material Bank to deliver measurable outcomes for our Brand Partners.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><strong>What You'll Do: </strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Brand Partner Success: Take ownership of the overall success of your Brand Partners, developing a deep understanding of their businesses, priorities, and goals and ensuring their partnership with Material Bank continues to deliver meaningful value.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Account Strategy: Develop a thoughtful, data informed strategy for each Brand Partner, </span><span data-ccp-charstyle="normaltextrun">identifying</span><span data-ccp-charstyle="normaltextrun"> priorities, opportunities, and actions that can strengthen performance and support their </span><span data-ccp-charstyle="normaltextrun">long term</span><span data-ccp-charstyle="normaltextrun"> objectives.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Growth & Expansion: </span><span data-ccp-charstyle="normaltextrun">Identify</span><span data-ccp-charstyle="normaltextrun"> opportunities to deepen and expand partnerships where Material Bank can provide </span><span data-ccp-charstyle="normaltextrun">additional</span><span data-ccp-charstyle="normaltextrun"> value, connecting recommendations directly to each Brand Partner’s goals and business needs.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Renewals & Retention: Lead the renewal process from planning through completion, proactively </span><span data-ccp-charstyle="normaltextrun">demonstrating</span><span data-ccp-charstyle="normaltextrun"> value, addressing concerns, and building alignment around the continued partnership.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Executive Relationships: Build trusted, </span><span data-ccp-charstyle="normaltextrun">multi-threaded</span><span data-ccp-charstyle="normaltextrun"> relationships across Brand Partner organizations, including senior leadership, creating strong alignment around goals, performance, and opportunities for continued growth.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Business Reviews: Lead strategic business reviews with Brand Partner leadership, bringing together performance data, insights, industry context, and recommendations that help inform decisions and </span><span data-ccp-charstyle="normaltextrun">identify</span><span data-ccp-charstyle="normaltextrun"> opportunities.</span></span><span data-contrast="none"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><strong>What You'll Bring:</strong></p>
<ul>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">10+ years of progressive experience in strategic or enterprise account management within design, building product or related A&D industries, with direct renewal and expansion accountability</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Strong executive presence and communication skills; able to connect with senior audiences</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Proven ability to build relationships as a strategic partner ensuring lasting account relationships</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Experience carrying a multi-million enterprise account level book of business</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Genuine fluency with data, able to work with data sets to </span><span data-ccp-charstyle="normaltextrun">identify</span><span data-ccp-charstyle="normaltextrun"> trends and opportunities as well as formulate insights helpful to account success</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">High level</span><span data-ccp-charstyle="normaltextrun"> of judgement when it comes to </span><span data-ccp-charstyle="normaltextrun">determining</span><span data-ccp-charstyle="normaltextrun"> what matters and what </span><span data-ccp-charstyle="normaltextrun">doesn't</span><span data-ccp-charstyle="normaltextrun">, and standing behind the trade-off</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Unwavering accountability, adaptability, and drive to deliver results and care for your accounts</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Travel required with the intention of face-to-face account meetings and professional networking</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Why You'll Love Working Here:</span></span></strong></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">At Material Bank, </span><span data-ccp-charstyle="normaltextrun">we're</span><span data-ccp-charstyle="normaltextrun"> building the future of design through a platform that connects leading brands and professionals with speed, intelligence, and sustainability at the core.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-ccp-props="{}"> </span></p><div class="content-conclusion"><div>
<p><strong><em>What you’ll get from us:</em></strong></p>
<ul>
<li><strong><em>Our people</em></strong><em>: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution.</em></li>
<li><strong><em>Relaxation and Celebrations</em></strong><em>: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). </em></li>
<li><strong><em>Health Benefits</em></strong><em><strong>:</strong> We </em><em>contribute</em><em> to your medical, dental, vision and short-term/long-term </em><em>disability plans </em><em>and have a strong employee assistance program. </em></li>
<li><strong><em>Plan for your Retirement</em></strong><em><strong>:</strong> 401(k) </em><em>eligible</em><em> after your first 90 day's employed!</em></li>
<li><strong><em>Giving Back</em></strong><em>: We sponsor multiple events throughout the year to help out our communities. </em></li>
<li><strong><em>Growth</em></strong><em>: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! </em></li>
<li><strong><em>Flexible Work Schedules</em></strong><em>: With business units and employees across the globe, Material Technologies has embraced a <strong>hybrid working</strong> model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.  </em></li>
</ul>
<p>Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.</p>
</div></div>
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