Mortgage Servicing Specialist

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Mortgage Servicing Specialist, you will prepare and process necessary documentation to ensure accurate and timely remittance of tax payments to various cities and counties. Review annual escrow analysis projections to ensure adequate collection of escrow funds included in loan payments. Review and prepare requests for the partial release of collateral for title companies, attorney offices and other external customers. Research and respond to customer inquiries. Accurately apply funds to loans using journal vouchers and post journals vouchers entries to the core application.

Requirements:

• 1 or more years in of loan administration/mortgage servicing experience preferred
• Knowledge of basic accounting principals
• Ability to prioritize and meet deadlines
• Ability to communicate in a positive and professional manner through telephone, e-mail, or written correspondence with customers and co-workers
• NOTE: higher levels of experience may be considered for a higher level role in the same job.

Our Process:

• Complete a simple application and answer a few questions
• Take a quick assessment that gives us a little more insight on your work style
• Have a phone interview with the manager or recruiter
• Have an on-site interview with the manager and another key member or two of the team
• Get an offer if it’s the right fit for you and Banner
• Start working after a background check and kick-off an amazing career

Compensation & Benefits

• Targeted starting hourly range (based on experience): $18.17-$24.59/hour
• Annual incentive potential
• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement

Review Banner's employee benefits at: Employee Benefits | Banner Bank