Director, Global Services, Consultancy

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<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 12pt;">From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.</span></p>
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<p style="margin: 0in; font-family: Arial; font-size: 18.0pt;"><span style="font-weight: bold;">What You Will Be Doing</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">Mintel Consulting helps clients navigate complex business challenges by combining strategy, creativity, and leading-edge consumer research, data, and analytics. We are looking for an experienced leader to join our Consultancy team as Director, Global Services, Consultancy.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">In this role, you will be responsible for leading our Global Services team, managing a team of Consulting Managers and Senior Consultants while ensuring the successful delivery of high-quality consulting engagements. You will play a key role in developing talent, optimizing team performance, overseeing resource management, and contributing to the ongoing evolution of Mintel's consulting capabilities.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">This is a highly visible leadership position, reporting to the SVP Global Operations, Consulting, and offers the opportunity to influence both the direction of the team and the future growth of Mintel's consulting business globally.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">People Leadership & Development</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Lead, coach, and develop a team of Consulting Managers and Senior Consultants.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Drive capability development and upskilling across the consulting team.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Create and execute succession and talent development plans.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Foster a high-performance culture through coaching, mentorship, and ongoing feedback.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Contribute to shaping and scaling Mintel's consulting offering, including new capabilities, methodologies, and client solutions.</span></li>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Delivery Leadership</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Own the quality, consistency, and effectiveness of consulting project delivery.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Ensure high standards of insight generation, storytelling, and strategic recommendations.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Act as an escalation point for complex or high-risk engagements.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Review and quality-control high-value projects.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Lead teams in translating consumer insights into actionable business recommendations.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Present findings and recommendations to senior client stakeholders with credibility and confidence.</span></li>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Resource & Capacity Management</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Own resource planning across the Global Services team.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Manage team utilization and billability targets to maximize efficiency and performance.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Forecast capacity requirements based on project pipelines and future demand.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Partner with leadership teams to proactively address resource gaps and staffing needs.</span></li>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Commercial Leadership</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Monitor project profitability and delivery performance.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Support commercial teams on proposals and client pitches where delivery excellence is a key differentiator.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Identify opportunities to strengthen client relationships and expand consulting engagements.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Contribute to achieving team and business performance objectives through effective operational leadership.</span></li>
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<p style="margin: 0in; font-family: Arial; font-size: 18.0pt;"><span style="font-weight: bold;">What We Are Looking For</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">A Proven Leader</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You are an experienced empathetic people leader with a track record of developing high-performing teams. You know how to motivate, coach, and support individuals while driving accountability and results.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Commercially Minded</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You understand how consulting businesses operate and can balance delivery excellence with commercial outcomes. You can identify opportunities to grow client relationships and strengthen Mintel's value proposition.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Consumer Insight Expert</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You have a strong understanding of consumer behaviour, market research, and strategic consulting. You can confidently connect research findings to business implications and growth opportunities.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Strategic Thinker</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You are able to identify patterns, connect insights across industries and categories, and develop compelling narratives that help clients make better decisions.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Data Driven</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You possess a deep understanding of quantitative and qualitative research methodologies and know how to apply them to solve client challenges.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Naturally Curious</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You enjoy exploring the "why" behind consumer behaviour and business performance. You ask insightful questions and seek to uncover the root causes of challenges and opportunities.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Influential Communicator</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You are confident presenting to senior stakeholders and facilitating strategic discussions, workshops, and client engagements. Your communication style is adaptable, engaging, and impactful.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 16.0pt;"><span style="font-weight: bold;">Collaborative Partner</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">You build strong relationships across teams and functions and are passionate about creating an environment where people can thrive and do their best work.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 18.0pt;"><span style="font-weight: bold;">What You'll Bring</span></p>
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<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">8+ years' experience in consulting, market research, consumer insights, strategy, or a related field.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Significant experience leading and developing teams.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Strong operational and resource management capability.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Experience managing utilization, delivery, and team performance metrics.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Expertise in qualitative and quantitative research methodologies.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Excellent stakeholder management and presentation skills.</span></li>
<li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Arial; font-size: 10.5pt;">Demonstrated ability to manage multiple priorities in a fast-paced, client-focused environment.</span></li>
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<p style="margin: 0in; font-family: Arial; font-size: 18.0pt;"><span style="font-weight: bold;">Why Join Mintel?</span></p>
<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">At Mintel, we help the world's leading brands understand consumers and make better business decisions. Our people combine curiosity, expertise, creativity, and collaboration to deliver exceptional insights and consulting solutions.</p>
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<p style="margin: 0in; font-family: Arial; font-size: 10.5pt;">If you're passionate about developing people, delivering impactful client work, and shaping the future of a growing consulting business, we'd love to hear from you.</p>
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