Key Account Manager – Bogotá at Clara — Remote

About The Role

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;Clara is the leading platform in Latin America for companies to execute and manage every payment operation.&lt;/strong&gt; More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.&lt;/p&gt;&lt;/div&gt;&lt;h3 data-start=&quot;191&quot; data-end=&quot;209&quot;&gt;What you&#39;ll do&lt;/h3&gt;
&lt;p data-start=&quot;211&quot; data-end=&quot;637&quot;&gt;We&#39;re looking for a &lt;strong data-start=&quot;231&quot; data-end=&quot;254&quot;&gt;Key Account Manager&lt;/strong&gt; to strengthen our presence in Bogotá by owning the full customer lifecycle for strategic clients. You’ll represent Clara at the frontlines of client relationships—building trust with decision-makers, driving adoption, and identifying growth opportunities. Your work will be central to positioning Clara as the #1 &lt;strong data-start=&quot;570&quot; data-end=&quot;590&quot;&gt;spend management&lt;/strong&gt; solution for enterprise customers in Colombia.&lt;/p&gt;
&lt;p data-start=&quot;639&quot; data-end=&quot;662&quot;&gt;In this role, you will:&lt;/p&gt;
&lt;ul data-start=&quot;664&quot; data-end=&quot;1548&quot;&gt;
&lt;li data-start=&quot;664&quot; data-end=&quot;787&quot;&gt;
&lt;p data-start=&quot;666&quot; data-end=&quot;787&quot;&gt;Develop and maintain long-term relationships with B2B clients, acting as a trusted partner for financial decision-making.&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;788&quot; data-end=&quot;899&quot;&gt;
&lt;p data-start=&quot;790&quot; data-end=&quot;899&quot;&gt;Lead onboarding for new clients and continuously engage existing ones to maximize retention and satisfaction.&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;900&quot; data-end=&quot;1026&quot;&gt;
&lt;p data-start=&quot;902&quot; data-end=&quot;1026&quot;&gt;Manage a dynamic portfolio of accounts, conducting &lt;strong data-start=&quot;953&quot; data-end=&quot;1000&quot;&gt;sell-in, sell-out, and performance analyses&lt;/strong&gt; to uncover opportunities.&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;1027&quot; data-end=&quot;1124&quot;&gt;
&lt;p data-start=&quot;1029&quot; data-end=&quot;1124&quot;&gt;Execute tailored &lt;strong data-start=&quot;1046&quot; data-end=&quot;1075&quot;&gt;sales and marketing plans&lt;/strong&gt; with partners to grow usage and expand accounts.&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;1125&quot; data-end=&quot;1247&quot;&gt;
&lt;p data-start=&quot;1127&quot; data-end=&quot;1247&quot;&gt;Forecast commercial performance and track key account health, always looking ahead to mitigate risks and seize new wins.&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;1248&quot; data-end=&quot;1400&quot;&gt;
&lt;p data-start=&quot;1250&quot; data-end=&quot;1400&quot;&gt;Engage in strategic conversations with &lt;strong data-start=&quot;1289&quot; data-end=&quot;1297&quot;&gt;CFOs&lt;/strong&gt; and finance teams by leveraging insights on budgeting, spend control, and &lt;strong data-start=&quot;1372&quot; data-end=&quot;1386&quot;&gt;ERP system&lt;/strong&gt; integrations.&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;1401&quot; data-end=&quot;1548&quot;&gt;
&lt;p data-start=&quot;1403&quot; data-end=&quot;1548&quot;&gt;Balance &lt;strong data-start=&quot;1411&quot; data-end=&quot;1432&quot;&gt;FARMER and HUNTER&lt;/strong&gt; skills—ensuring long-term value for existing clients while prospecting and closing new opportunities in the region.&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h3 data-start=&quot;1550&quot; data-end=&quot;1565&quot;&gt;Who you are&lt;/h3&gt;
&lt;p&gt;&lt;em&gt;We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.&lt;/em&gt;&lt;/p&gt;
&lt;h4 data-start=&quot;1723&quot; data-end=&quot;1738&quot;&gt;Must haves&lt;/h4&gt;
&lt;ul data-start=&quot;1739&quot; data-end=&quot;2256&quot;&gt;
&lt;li data-start=&quot;1739&quot; data-end=&quot;1847&quot;&gt;
&lt;p data-start=&quot;1741&quot; data-end=&quot;1847&quot;&gt;5+ years of proven experience in &lt;strong data-start=&quot;1774&quot; data-end=&quot;1800&quot;&gt;Key Account Management&lt;/strong&gt; or &lt;strong data-start=&quot;1804&quot; data-end=&quot;1824&quot;&gt;Customer Success&lt;/strong&gt; within a &lt;strong data-start=&quot;1834&quot; data-end=&quot;1847&quot;&gt;B2B model&lt;/strong&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;1848&quot; data-end=&quot;1921&quot;&gt;
&lt;p data-start=&quot;1850&quot; data-end=&quot;1921&quot;&gt;Experience onboarding and growing relationships with enterprise clients&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;1922&quot; data-end=&quot;2033&quot;&gt;
&lt;p data-start=&quot;1924&quot; data-end=&quot;2033&quot;&gt;Strong analytical mindset and comfort with &lt;strong data-start=&quot;1967&quot; data-end=&quot;1988&quot;&gt;sales forecasting&lt;/strong&gt;, pipeline management, and portfolio analysis&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;2034&quot; data-end=&quot;2103&quot;&gt;
&lt;p data-start=&quot;2036&quot; data-end=&quot;2103&quot;&gt;Professional proficiency in &lt;strong data-start=&quot;2064&quot; data-end=&quot;2075&quot;&gt;English&lt;/strong&gt; and full fluency in Spanish&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;2104&quot; data-end=&quot;2184&quot;&gt;
&lt;p data-start=&quot;2106&quot; data-end=&quot;2184&quot;&gt;Structured thinker who thrives in dynamic environments and focuses on outcomes&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;2185&quot; data-end=&quot;2256&quot;&gt;
&lt;p data-start=&quot;2187&quot; data-end=&quot;2256&quot;&gt;Based in &lt;strong data-start=&quot;2196&quot; data-end=&quot;2208&quot;&gt;Bogota&lt;/strong&gt;, with knowledge of the local business landscape&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h4 data-start=&quot;2258&quot; data-end=&quot;2276&quot;&gt;Nice to haves&lt;/h4&gt;
&lt;ul data-start=&quot;2277&quot; data-end=&quot;2633&quot;&gt;
&lt;li data-start=&quot;2277&quot; data-end=&quot;2346&quot;&gt;
&lt;p data-start=&quot;2279&quot; data-end=&quot;2346&quot;&gt;Background in &lt;strong data-start=&quot;2293&quot; data-end=&quot;2315&quot;&gt;Financial Services&lt;/strong&gt;, &lt;strong data-start=&quot;2317&quot; data-end=&quot;2328&quot;&gt;Banking&lt;/strong&gt;, or &lt;strong data-start=&quot;2333&quot; data-end=&quot;2346&quot;&gt;Insurance&lt;/strong&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;2347&quot; data-end=&quot;2418&quot;&gt;
&lt;p data-start=&quot;2349&quot; data-end=&quot;2418&quot;&gt;Experience with &lt;strong data-start=&quot;2365&quot; data-end=&quot;2384&quot;&gt;ERP connections&lt;/strong&gt;, budgeting, or financial modeling&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;2419&quot; data-end=&quot;2489&quot;&gt;
&lt;p data-start=&quot;2421&quot; data-end=&quot;2489&quot;&gt;Track record of building relationships with &lt;strong data-start=&quot;2465&quot; data-end=&quot;2489&quot;&gt;C-level stakeholders&lt;/strong&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;2490&quot; data-end=&quot;2571&quot;&gt;
&lt;p data-start=&quot;2492&quot; data-end=&quot;2571&quot;&gt;Interest in using &lt;strong data-start=&quot;2510&quot; data-end=&quot;2522&quot;&gt;AI tools&lt;/strong&gt; to enhance commercial strategy or client service&lt;/p&gt;
&lt;/li&gt;
&lt;li data-start=&quot;2572&quot; data-end=&quot;2633&quot;&gt;
&lt;p data-start=&quot;2574&quot; data-end=&quot;2633&quot;&gt;Basic proficiency in &lt;strong data-start=&quot;2595&quot; data-end=&quot;2609&quot;&gt;Portuguese&lt;/strong&gt; or interest in learning&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Where we work&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This is a remote-first role: you&#39;ll work from home day to day. You&#39;ll ramp up in person with the team, and come together in person for team moments, events and customer visits through the year.&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;h2&gt;Why Clara&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;A high talent-density team&lt;/strong&gt; driven to make an impact in Latin America — low ego, high ownership.&lt;/li&gt;
&lt;li&gt;Competitive salary and stock options (ESOP) from day one.&lt;/li&gt;
&lt;li&gt;An annual learning budget and accelerated development paths.&lt;/li&gt;
&lt;li&gt;English is our working language, with Spanish and Portuguese every day.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;How we work&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Clarity&lt;/strong&gt; — Open and direct communication: we say what we mean and give context where it matters.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Simplicity&lt;/strong&gt; — If it can be simpler, it should be.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Ownership&lt;/strong&gt; — We own everything we do, end to end. When something needs to happen, we don&#39;t wait.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Pride&lt;/strong&gt; — We hold ourselves to a high standard, and it shows in what we deliver.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;ABC (Always Be Changing)&lt;/strong&gt; — We adapt fast, embrace change, and keep learning.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Inclusivity&lt;/strong&gt; — Diverse ideas, stories and perspectives build a better Clara.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.&lt;/p&gt;&lt;/div&gt;