Deli Assistant (Full-Time)

Deli Assistant (Full-Time)
MACE Freshford, Kilkenny Street, Freshford, Co. Kilkenny (R95 NC84), is seeking a motivated and customer-focused Full-Time Deli Assistant to join our team.
CUSTOMER CARE
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To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
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To communicate with customers in an effective, professional, and welcoming manner
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Ensure products are served to customers in accordance with food hygiene requirements
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Maintain knowledge of current deli products and promotions
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Assist customers with queries regarding deli products
OPERATIONAL & STORE PRESENTATION
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Maintain knowledge of current in store sales and promotions
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Answer customer queries with regard to the store and its merchandise
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To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
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Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
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Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
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Maintain a clean and well organised back store area
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To receive and check stock in line with company guidelines
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Ensure stock is packed in line with company merchandising guidelines
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Update shelf edged labels as instructed by the Assistant Store Manager
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To rotate stock appropriately minimising waste
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To be vigilant at all times to prevent stock loss and waste
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To conduct stock takes as instructed by Assistant Store Manager/Store Manager
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To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
FOOD SERVICE
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Check temperatures in the deli area ensuring they are compliant with HACCP regulations
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Maintain HACCP records in line with store policies
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Monitor Critical Control Points and ensure food is not open to contamination
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Comply with all relevant food safety procedures and controls, including those relating to fresh foods and red meats