Housekeeping Lead

At the Blank Family of Businesses, our Core Values drive our culture, guide our decisions, and make our organization a great place to work.
GIVE BACK TO OTHERS
Recognize that the well-being of business cannot be separated from the well-being of society. Join in our ongoing eff­orts to give back through time, talents, labor and financial commitment.
LEAD BY EXAMPLE
Demonstrate an entrepreneurial spirit that supports our culture and vision. Take full advantage of our empowerment philosophy by o­ffering suggestions, making decisions and taking responsibility for actions. Stand up for your convictions and vocalize your opinions.
INNOVATE CONTINUOUSLY
Constantly seek new ways to improve results and move above and beyond what seems possible. Demonstrate non-stop reinvention. Do not let unnecessary bureaucracy kill innovation. Implement high quality, new processes, products, services, or solutions that meet or exceed the needs and expectations of our customers.
PUT PEOPLE FIRST
Demonstrate understanding that people are the center, the heartbeat of any successful enterprise. Build rapport and trust by demonstrating sensitivity and respect for others. Empower and listen to associates because they are our number-one source for information and ideas. Invest time and resources in developing associates’ skills and assisting them in managing their careers.
LISTEN AND RESPOND
Listen to internal and external customers (fans, grantees, players, associates, vendors, partners) to understand what they need. View customer needs as golden opportunities that, when creatively addressed, will enhance our competitive edge and the environment in which we all work and professionally grow. Dedicate the needed resources, time and energy to creating lasting value for all customers.
INCLUDE EVERYONE
Our individual diff­erences make our organization more valuable. Value diverse ideas, experiences, skills, work styles and backgrounds. Harness individual diff­erences to create a competitive advantage and better support our partners. Encourage others to accept and capitalize on diversity.
Role and Responsibilities

• Team Leadership: Provide day-to-day direction and support to housekeeping staff, helping foster a positive, professional, and team-oriented environment.
• Daily Operations: Coordinate daily housekeeping activities and ensure guest rooms, cabins, lodge areas, and public spaces are cleaned and maintained to established standards.
• Quality Control: Conduct regular room and area inspections, identify areas needing attention, and follow up with team members to ensure quality standards are consistently met.
• Scheduling & Coordination: Responsible for daily staffing and scheduling needs, including coordinating coverage for weekends, holidays, and varying occupancy levels.
• Training & Support: Train new housekeeping team members on cleaning procedures, property standards, safety practices, and proper use of supplies and equipment.
• Inventory Management: Monitor housekeeping supplies, linens, and equipment; place orders, meet with vendors, and maintain inventory levels.
• Guest Service: Respond to housekeeping-related guest requests and concerns promptly and professionally, escalating issues when appropriate.
• Safety & Sanitation: Ensure housekeeping team members follow established health, safety, sanitation, and chemical-handling procedures.
• Equipment & Maintenance: Report housekeeping equipment or facility issues and coordinate with maintenance as needed to ensure timely resolution.
• Cross-Department Collaboration: Work closely with Front Desk, Maintenance, and Restaurant teams to communicate housekeeping needs and support a seamless guest experience.
• Hands-On Support: Assist with housekeeping duties as needed, particularly during busy periods or when additional coverage is required.

Qualifications

• Previous housekeeping or hospitality experience required; prior leadership or supervisory experience preferred.
• Strong communication, organization, and team leadership skills.
• Excellent attention to detail and commitment to high cleanliness standards.
• Ability to prioritize tasks and coordinate daily housekeeping operations effectively.
• Professional and service-oriented approach to guest interactions.
• Experience with housekeeping supplies, equipment, and inventory management.
• Knowledge of cleaning chemicals, sanitation practices, and workplace safety standards.
• Ability to work independently while also supporting and motivating a team.
• Physical ability to perform housekeeping duties and assist with cleaning tasks as needed.
• Flexibility to work weekends, holidays, and varied shifts as business needs require.

Benefits

• Competitive hourly rate DOE
• Private room in shared housing available
• Health benefits, PTO, 6% matching 401k and more