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Marketing Automation Manager

ShipBob, Inc. · Remote, United States

Marketing / Business DevelopmentRemoteImported listingfull-timeabout 3 hours ago

About The Role

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">As a member of the ShipBob Team, you will...</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Grow with an Ownership Mindset</span></strong><span data-contrast="none">: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559740":276}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Collaborate with Peers and Leaders Alike: </span></strong><span data-contrast="none">At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Experience a High-Performance Culture and Clear Purpose: </span></strong><span data-contrast="none">We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li>
</ul></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span class="TextRun SCXW267875790 BCX0" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW267875790 BCX0">Location: </span></span></strong><span class="TextRun SCXW267875790 BCX0" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW267875790 BCX0">Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI</span></span><span class="EOP Selected SCXW267875790 BCX0" data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Role Description:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">The Marketing Automation Manager will execute our integrated marketing automation programs that drive pipeline creation and support YoY growth goals. This role will own the technical build-out of workflows, campaigns, and lead routing that ladder to our demand gen growth mandate. The ideal candidate is self-sufficient, detail-oriented, data-driven, and analytical, with a strong technical understanding of marketing automation platforms, CRM systems, and funnel metrics.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">In this role, you will be responsible for executing automation programs that support integrated demand generation initiatives: from inbound and ABM segments to events and webinars. You'll ensure leads flow through the right journeys, get actioned at the right time, and are tracked accurately so we can measure what's working and optimize for pipeline impact.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">You'll work within frameworks and strategy set by cross-functional leaders and be responsible for building, QA'ing, and maintaining the automation that runs them at scale. You'll partner closely with Campaign Management, RevOps, and Sales to keep our tech stack (HubSpot, Salesforce, 6sense, Goldcast, ads platforms) working together, and to use funnel data to identify where automation or routing changes could drive better conversion rates and pipeline sourced/influenced results.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="auto">Big picture: you'll be the execution backbone that turns demand generation strategy into repeatable, measurable automation. This role reports to the Director, Digital Marketing.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">What you’ll do:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Build and execute marketing automation programs that drive pipeline growth</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Build complex, multi-touch nurture programs segmented by prospect type, journey stage, account attributes, and engagement. Include segment-specific programs, ABM account-based workflows, and clearly defined enrollment, suppression, re-enrollment, exit, and sales-handoff logic designed cross-functionally.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Build, QA, and maintain expert-level HubSpot forms with progressive profiling, dependent and hidden fields, conditional logic, dynamic requirements, and consent management; troubleshoot submission, deduplication, and Salesforce sync issues.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Build responsive HubSpot landing pages using Design Manager, reusable modules, smart content, personalization, and A/B testing to support demand generation campaigns.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Build and maintain complex, multi-branch HubSpot workflows for lead scoring, lifecycle management, routing, and campaign membership; architect, test, and troubleshoot to prevent automation conflicts, loops, duplicate actions, and unintended field overwrites.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Operationalize Salesforce Campaign tracking through HubSpot: manage campaign hierarchies, Campaign Member creation, standardized member statuses, "Responded" logic, UTM capture, and automated campaign association for accurate attribution and reporting.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Build and send transactional customer-facing emails regarding fulfillment and product updates.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Execute lead routing logic and maintain feedback loops with Sales to identify lead quality signals and gaps.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Manage email compliance and deliverability across ShipBob's global markets, including GDPR consent and preference management, CASL, data residency requirements, and regional suppression rules.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Maintain integrations between HubSpot, 6sense, Salesforce, WordPress, Goldcast, RevenueHero, and other marketing/sales tools.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Manage inbound requests from the team to ensure timely, accurate execution of workflows, campaigns, emails, and other automation builds.</span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Report, analyze, and drive pipeline improvement</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Build and maintain campaign dashboards and funnel metrics (MQL-to-SQL conversion, pipeline sourced, pipeline influenced) showing performance against benchmarks.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Analyze campaign performance run-over-run to dissect what worked, what didn't, and why across email, forms, and workflows.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Identify automation bottlenecks and routing improvements by analyzing where leads stall or get rejected; work cross-functionally to remove blockers.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Coordinate with RevOps to optimize 6sense account scoring, prioritization, and orchestration in workflows.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Be the team's go-to expert on marketing automation best practices: surface trends and flag underperforming campaigns with recommendations for optimization.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Additional duties and responsibilities as necessary.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">What you’ll bring to the table:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">3-5 years of related professional experience, including 2+ years of building and executing marketing automation programs in HubSpot.</span><span data-ccp-props="{"335559739":0}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Undergraduate degree in Marketing, Business, or a similar field.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Practical, day-to-day experience leveraging AI tools across marketing automation disciplines to increase productivity and velocity: content generation for nurtures, workflow optimization, personalization testing, campaign analysis, and integration with HubSpot, Salesforce, and other stack tools.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Track record of executing marketing automation builds that support measurable campaign results.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Working knowledge of Salesforce and how CRM/marketing automation systems should integrate.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Expertise in global compliance requirements (GDPR, CASL, CAN-SPAM) and regional email deliverability best practices.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">"No lead left behind" mentality; you treat missed deadlines or execution errors as revenue left on the table.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Comfort working with funnel and pipeline metrics (MQL-to-SQL conversion, pipeline sourced, pipeline influenced) to identify automation and routing improvements.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Basic understanding of ABM strategy and how account-based workflows differ from traditional lead nurtures.</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Excellent attention to detail and comfort working inside someone else's framework (lead scoring, attribution model) without needing to own the strategy.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Working knowledge of HTML, CSS, and JavaScript.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Solid written and verbal communication skills across technical and non-technical audiences.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Effective time management and ability to juggle multiple stakeholder requests (Marketing, RevOps, Sales, Product, Customer Support).</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Desire to deliver the best experience for current and future customers.</span><span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Perks & Benefits:</span></strong><span data-ccp-props="{}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Medical, Dental, Vision & Basic Life Insurance</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Paid Maternity/Parental Leave Program</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Paid Holidays & Flexible Time Off Program</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Paid Sick Leave </span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Wellness Days (1 day/quarter)</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">401K Match </span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Comprehensive Benefits Package >>> </span><a href="https://www.shipbob.com/careers/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.shipbob.com/careers/</span></span></a><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">See Our High-Performing Culture >>></span><a href="https://www.instagram.com/lifeatshipbob/"> </a><a href="https://www.instagram.com/lifeatshipbob/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Check us out on Instagram</span></span></a><span data-contrast="none"> (@lifeatshipbob)</span> </span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><em><strong><span class="TextRun SCXW208624615 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW208624615 BCX0">ShipBob believes in transparency while providing a competitive total compensation package with a </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW208624615 BCX0">pay for</span><span class="NormalTextRun SCXW208624615 BCX0"> performance approach. We are targeting a salary range of $105,000 - $150,000 for this role. The full base pay range for this position in our compensation architecture is $104,108 - $173,513 In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies</span><span class="NormalTextRun SCXW208624615 BCX0">. </span></span> <span class="EOP Selected SCXW208624615 BCX0" data-ccp-props="{"335559738":240,"335559739":240}"> </span></strong></em></span></p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="TextRun SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0"><span class="SCXW177749497 BCX0"> </span></span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">About You:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.</span><span data-ccp-props="{"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (</span><a href="https://www.shipbob.com/careers/culture/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.shipbob.com/careers/culture/</span></span></a><span data-contrast="none">).</span><span data-ccp-props="{"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><strong><span class="TextRun SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">About Us: </span></span> </strong><br class="SCXW177749497 BCX0"></span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><span class="TextRun Highlight SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob’s</span><span class="NormalTextRun SCXW177749497 BCX0"> proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob’s</span><span class="NormalTextRun SCXW177749497 BCX0"> dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob</span><span class="NormalTextRun SCXW177749497 BCX0"> is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.</span></span> <br class="SCXW177749497 BCX0"></span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><span data-teams="true">At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: <em>how can this be done better, faster, or smarter?</em> These tools are our investment in your ability to find those answers.</span></span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><span data-teams="true"><strong>Use of AI-Assisted Tools During Recruitment</strong></span></span></span></p>
<p>We may use AI-assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. These tools are designed to assist our recruiting team and are not used to make final hiring decisions. Hiring decisions are made by trained human reviewers who consider the candidate's application, interview performance, qualifications, experience, and other relevant factors. AI-assisted tools do not independently determine whether a candidate advances in the hiring process or receives an offer of employment. Where required by applicable law, candidates will be provided with notice regarding our use of AI-assisted technologies and, where available, information about any applicable rights relating to such processing, including the ability to request additional information or opt out of certain AI-assisted processing activities. Candidates who exercise available opt-out rights may be reviewed through alternative processes consistent with applicable law.</p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><em><span class="TextRun SCXW263457653 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW263457653 BCX0">ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0"><span class="SCXW263457653 BCX0"> </span><br class="SCXW263457653 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0"><span class="SCXW263457653 BCX0"> </span><br class="SCXW263457653 BCX0"></span><span class="TextRun SCXW263457653 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW263457653 BCX0">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, </span><span class="NormalTextRun SCXW263457653 BCX0">c</span><span class="NormalTextRun SCXW263457653 BCX0">ompensation</span> <span class="NormalTextRun SCXW263457653 BCX0">and training.</span></span><span class="EOP SCXW263457653 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></em></span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><em><span class="EOP SCXW263457653 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"><span data-teams="true"><strong>There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis</strong>. </span></span></em></span></span></p></div>

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