Field Services Engineer at CTS — United States

About The Role

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;span data-contrast=&quot;none&quot;&gt;CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations. We have deep expertise in supporting nonprofits and educational institutions, however our team is equipped to handle the complexities of IT across a variety of sectors. We’re committed to making technology work seamlessly, so our clients can focus on making a difference, regardless of their industry.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;At CTS, we believe in building a company culture that fosters growth, collaboration, and innovation. By joining our team, you will not only help empower businesses with cutting-edge IT solutions but also build a rewarding career in a dynamic and supportive environment. Discover the many reasons why CTS is a great place to advance your career. We &lt;span data-contrast=&quot;none&quot;&gt;are headquartered in Brooklyn, NY with 90+ employees across the US and several other countries. &lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;201341983&amp;quot;:1,&amp;quot;335551550&amp;quot;:1,&amp;quot;335551620&amp;quot;:1,&amp;quot;335559685&amp;quot;:1080,&amp;quot;335559739&amp;quot;:160,&amp;quot;335559740&amp;quot;:280}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span data-contrast=&quot;none&quot;&gt;Learn more about us at &lt;/span&gt;&lt;a href=&quot;https://charterts.com/&quot; target=&quot;_blank&quot;&gt;https://www.charterts.com&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;h3&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;JOB SUMMARY&lt;/span&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;&lt;span class=&quot;s12&quot;&gt;The Service Delivery team at CTS consists of Service PODs and an Incident Response team (NOC/SOC/Escalations).&amp;nbsp; The&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Field Services Engineer is&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;directly involved with the Service PODs. The &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;PODs are responsible for delivering&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;day to day&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;technical services as per our contracts with our clients. The&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Field Service&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Engineer will work within a designated POD which includes a carefully selected list of clients. The&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Field Service&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Engineer is responsible for &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;performing scheduled and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;dispatch field visits to CTS clients or CTS itself. As&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;an FSE&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;, you are responsible for the delivery&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;of impeccable troubleshooting and general support&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;of&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;our clients’ technical environment&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;while&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;also&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;providing&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;impeccable&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;quality &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;work&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;customer&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;service.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;&lt;span class=&quot;s12&quot;&gt;This&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;is&lt;span class=&quot;Apple-converted-space&quot;&gt; a full-time technical position as&amp;nbsp;&lt;/span&gt;an&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s14&quot;&gt;individual&lt;/span&gt;&lt;span class=&quot;s14&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s14&quot;&gt;contributor&lt;/span&gt;.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;KEY RESPONSIBILITIES&lt;/span&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class=&quot;s12&quot;&gt;Provide&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;onsite&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;installation,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;configuration,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;troubleshooting&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;of&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;workstation,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;server,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;cloud&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;applications&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;for&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;CTS&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;and its &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;clients;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Respond&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;resolve&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;service&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;requests/incidents&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;dispatches&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;in&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;accordance&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;existing&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;procedures&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;service&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;level &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;agreements&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;(SLAs&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;).&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Liaise&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;internal&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;teams,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;vendors,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;client&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;contacts.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Communicate professionally&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and positively with clients&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;, especially&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;while onsite&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;.&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;Dress&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;professionally&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;and&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;maintain a healthy relationship with the clients.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Perform&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;onsite&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;recurring&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;maintenance&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;at&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;client&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;sites.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Track&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;time,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;communications,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;work&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;output&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;via&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;our&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;ConnectWise&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Manage&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;PSA.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Create&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;maintain&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;information&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;documentation&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;in&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;ConnectWise&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Manage&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;ITGlue&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Serve&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;as&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;a&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;resource,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;if&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;needed,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;for&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;internal/client-facing&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;projects.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Complete summer projects for clients&lt;span class=&quot;s12&quot;&gt;;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;this involves&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;any and all&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;engineering projects during which&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;time&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;network environments&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;get implemented, upgraded&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and/&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;or reconfigured. The FS engineer will&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;perform these tasks&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;in&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;collaboration with the Project Coordinators and Engineers.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Complete&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;assigned&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;book&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;of&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;work&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;items&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;as&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;delegated&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;by&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Service&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Delivery&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Manager&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;or&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Service&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Delivery&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Supervisor.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Always be on time for Onsite Visits and&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Dispatches&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;REQUIRED SKILLS AND QUALIFICATIONS&lt;/span&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;div class=&quot;s35&quot;&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class=&quot;s12&quot;&gt;2+&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;years&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;of&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;experience&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;in&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;a&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;customer-facing,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;technical-services&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;environment,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;a&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;strong&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;commitment&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to customer&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;service.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Experience&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;networking&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;protocols:&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;TCP/IP,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;BGP,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;OSPF,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;VPN,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;IPSEC,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;VoIP,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;QoS.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Exp&lt;span class=&quot;s12&quot;&gt;erience&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;in&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;WAN/LAN&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;networking—including&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;routing,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;switching,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;security,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;load&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;balancing.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Experience&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;in&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;WLAN&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;technologies&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;including,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;but&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;not&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;limited&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Meraki,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;UniFi,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Cisco.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Experience&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Microsoft&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Windows&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Server,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Windows&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Desktop,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Apple&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Ecosystem.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Experience&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Grand&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Stream&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;or&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;other&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Asterisk&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;based&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;PBX&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;systems;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Experience&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Android,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;iOS,&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;GSUITE&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Office365.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Self-motivated,&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;with&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;excellent&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;time&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;management&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;skills&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;ability&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;handle&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;adapt&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;changing&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;priorities&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;special &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;projects&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;in&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;a&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;high&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;growth&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;environment.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Ability to&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;clearly&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;articulate business&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;technical&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;problems in terms of&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;data and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;symptoms,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;causes&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;effects,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;potential &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;remedies;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Strong&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;written&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;oral&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;communication&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;skills&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;are&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;a&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;strict&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;requirement.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;ul&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;span class=&quot;s49&quot;&gt;&lt;strong&gt;Knowledge&lt;/strong&gt;:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Is an established and steady performer that is beginning to focus on attaining&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;expertise in one or more areas. Learns quickly and makes steady progress without the need for&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;constant&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;or&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;significant&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;feedback&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;from&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;more&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;senior&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;team&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;members.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Networking&lt;/strong&gt;:&lt;span class=&quot;s51&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able to troubleshoot common problems with network equipment such as a switch. Able to configure any network endpoint such as a printer, WAP, or PDU.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Telecom&lt;/strong&gt;:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able to support some VoIP or collaboration systems and configure and deploy some endpoints such as phones or conferencing equipment.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Servers and Systems&lt;/strong&gt;:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able to support simple server or storage systems such as Windows Server, VMware ESX, Synology, and AD such as to upgrade software versions, safely free up disk space, replace components or perform other maintenance. Able to provide moderate and effective desktop support.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Servers and Systems&lt;/strong&gt;:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Understands concepts of OUs, Groups, GPOs. Can read stop error logs. A+ or equivalent experience.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Systems and Data&lt;/strong&gt;:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able to perform SOP maintenance and basic changes in systems such as Google, O365 or similar. Execute standard SOP changes to client data without errors.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Coding&lt;/strong&gt;:&lt;span class=&quot;s51&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able to understand functions of scripts and code created by others and utilize when appropriate to increase support efficiency and speed.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Networking&lt;/strong&gt;:&lt;span class=&quot;s51&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Understands concepts of NAT, firewalls, VLANs, VPNs, ISP peer issues. Intermediate troubleshooting: netstat,&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;arp&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;,&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;nslookup&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Delivery&lt;/strong&gt;:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Applies learned concepts to solve issues of a clearly defined scope and/or limited&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;complexity.&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;solve&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;technical &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;issues &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;unassisted &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;some &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;of &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;the &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;time. &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;accomplish &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;developmental assignments that require limited decision making and complexity. Documents&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;processes&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;procedures.&lt;/span&gt;&lt;/li&gt;
&lt;li class=&quot;s50&quot;&gt;&lt;strong&gt;Communication and Leadership&lt;/strong&gt;:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able to effectively communicate with internal stakeholders,&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;including peers and managers. Able to communicate assumptions and obtain clarification on&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;tasks&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;minimize&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;the&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;need&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;for&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;rework.&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;Able&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;to &lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;understand&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;generally&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;how&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;their&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;work&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;fits&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;into&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;the&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;larger&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;project&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;and&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;communicate&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;any&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;lack&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;of&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;understanding.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;PREFERRED SKILLS AND QUALIFICATIONS&lt;/span&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class=&quot;s12&quot;&gt;MSP&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;experience;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Knowledge of Cisco ASA and SonicWALL&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;firewalls;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Experience with MSP related tools: ConnectWise, Kaseya VSA, PRTG, and&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;ITGlue&lt;/span&gt;&lt;span class=&quot;s12&quot;&gt;.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;WORK SCHEDULE &amp;amp; LOCATION&lt;/span&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span data-ogsc=&quot;&quot; data-olk-copy-source=&quot;MessageBody&quot;&gt;This is a &lt;strong&gt;full-time position,&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;9am to 5:30pm.&lt;/p&gt;
&lt;p class=&quot;s67&quot;&gt;We are serving 2 locations in Massachusetts: Springfield and &lt;span data-teams=&quot;true&quot;&gt;Burlington.&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;s67&quot;&gt;&lt;span data-teams=&quot;true&quot;&gt;This is Field Services position, which requires 2 to 3 visits per week to client sites. There will be work from home days occasionally with the expectation that if a dispatch is needed the engineer will be able to fulfill it.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;COMPENSATION&lt;/span&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;The salary range for this role is $60,000-$80,000/annually&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;BENEFITS&lt;/span&gt;&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Competitive compensation&lt;/li&gt;
&lt;li&gt;Health Insurance (medical, vision, dental), 80% covered for employee-only plans and 75% covered for employee-spouse, employee-kids, and employee-family plans&lt;/li&gt;
&lt;li&gt;Flexible Spending Account (FSA)&lt;/li&gt;
&lt;li&gt;Health Savings Account (HSA)&lt;/li&gt;
&lt;li&gt;Employee Assistance Program (EAP)&lt;/li&gt;
&lt;li&gt;Retirement Plan (401(k)) with company match&lt;/li&gt;
&lt;li&gt;Commuter Benefits&lt;/li&gt;
&lt;li&gt;Short-Term Disability Insurance fully paid by the company&lt;/li&gt;
&lt;li&gt;Long-Term Disability Insurance fully paid by the company&lt;/li&gt;
&lt;li&gt;Life and AD&amp;amp;D Insurance, with optional Supplemental Life Insurance&lt;/li&gt;
&lt;li&gt;Paid Time Off, including Paid Parental Leave&lt;/li&gt;
&lt;li&gt;10 Holidays&lt;/li&gt;
&lt;li&gt;2 Floating Holidays&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span data-teams=&quot;true&quot;&gt;CTS participates in the E-Verify Program. As part of this program, the company provides the federal government with your Form I-9 information to confirm your employment eligibility in the United States.&lt;br&gt;Learn more at&amp;nbsp;&lt;a id=&quot;menur1spk&quot; class=&quot;fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn&quot; href=&quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities&quot; target=&quot;_blank&quot;&gt;www.e-verify.gov&lt;/a&gt; (information available in English and Spanish).&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;h3&gt;&lt;strong&gt;THE INTERVIEW PROCESS&lt;/strong&gt;&lt;/h3&gt;
&lt;div&gt;We aim to move fast. You’ll receive scheduling emails from &lt;strong&gt;[email hidden]&lt;/strong&gt; through Greenhouse.&lt;/div&gt;
&lt;p&gt;Depending on the role, some steps may be adjusted or added - we’ll let you know upfront!&lt;/p&gt;
&lt;p&gt;&lt;span data-teams=&quot;true&quot;&gt;1. Screening call with a member of our HR team (30 minutes)&lt;br&gt;2. Technical interview with the Hiring Manager (45 minutes)&lt;br&gt;3. Panel interview with the Hiring Manager and Department Director (60 minutes)&lt;br&gt;4. (If applicable) Executive interview&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;CTS is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;em&gt;CTS is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to &lt;a href=&quot;mailto:[email hidden]&quot; target=&quot;_blank&quot;&gt;[email hidden]&lt;/a&gt; once you&#39;ve begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.&lt;/em&gt;&lt;/p&gt;&lt;/div&gt;