On Going Due Diligence - Maker - Temporary (Outsource)

Role Purpose:
Reviewing, processing, and contacting customers to finalize Ongoing due diligence cases making sure that proper documentation is provided, and thorough due diligence is conducted.
Key Accountabilities of the role

• Reviewing, processing, and contacting customers to finalize cases related to Ongoing due diligence, making sure that proper documentation is provided, and thorough due diligence is conducted.
• Send ODD form and requirements to customer on registered email address after the Gap assessment.
• Collect documents and information for ODD from customer via email or physical (via branch).
• Review ODD form and assist the customer to fill the form accurately for e.g. (Transaction details, annual turnover, FATCA details & Supplier’s & Project’s name)
• Verify Trade License, Certificate of Good standing, Memorandum of Association, Emirates ID, customer signature and other support documents via online.
• Call the customer for confirmation before uploading the documents in BPM system (if documents received via email)
• Ture copy stamp is required on Emirates ID (if documents received physically / Branch)
• Upload the document in BPM with additional remarks.
• Handle all received and allocated emails.
• Ensure to update the tracker sheet on time accurately.
• Ensure to achieve monthly set targets by management.
• Ensure that cases are handled as per SOP and have less than 3% discrepancy % (cases returned from Checker).
• Handle additional tasks assigned by the supervisor or deputy with high dedication.

Specialist Skills / Technical Knowledge Required for this role:

• Good knowledge of Products & services
• Good knowledge of Service Policies & Procedures
• Fair Knowledge of banking practices, regulations & risks
• Good Knowledge of Anti-Money laundering regulations issued by regulatory authorities
• Knowledge of Anti-Money laundering regulations issued by the regulatory authorities
• Computer skills
• Excellent Communication Skills