Branch Supervisor

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<p>Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented <strong>Branch supervisor</strong>  to join our team in<strong> Port Elizabeth </strong></p>
<p><strong>Join Our Mission at Takealot Fulfilment Solutions | We Are TFS</strong></p>
<p>Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.</p>
<p><strong>Who We're Looking For:</strong></p>
<p>Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.</p>
<p>At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. </p>
<p> </p>
<p><strong>This position reports to the : </strong><strong>Hub Manager </strong></p>
<p><strong>Your responsibilities can include:</strong></p>
<ul>
<li>Responsible for the supervision of the fleet and all other secondary roles which flow from this function.</li>
<li>Ensures the on-time delivery of product to/from the distribution center. </li>
<li>Ensure that fleet is adequate for operations and fully maintained</li>
<li>Ensure effective maintenance of fleet and manage schedules vehicle services</li>
<li>Ensure consistent application of company policies and procedures</li>
<li>Must continually work to promote the orderliness and cleanliness of the work area and maintain all company standards.</li>
<li>Maintain daily meetings with staff. Meetings are focused on KPI management and other operational feedback for MR and Last mile deliveries</li>
<li>Works closely with management to identify and resolve all issues and ensure quality service to our customers</li>
<li>Ensures all drivers follow company procedures and apply discipline when and if necessary.</li>
<li>Perform all other duties as assigned by the Branch Manager</li>
<li>It is required of you to work until your daily responsibilities are completed, which might result in you working longer than normally.</li>
<li>Ensure Drivers are available for last mile deliveries daily, by working closely with the labour brokers with driver and assistant requirements.</li>
<li>Compete accident and incident reports timeously and submit to respective parties</li>
<li>Ensure that fleet costs are clearly recorded and reported to Branch Manager</li>
<li>Manage daily staff and overtime efficiently to ensure labor cost is controlled</li>
<li>Extracts data and generates reports which will assist in performance tracking and decision making.</li>
<li>Ensures all CODs are cashed up and reconciled daily.</li>
<li>All administrative documentation is labelled and filed as per procedures.</li>
<li>All daily, weekly and monthly reports/ meeting minutes are up to date </li>
<li>KPI reports sent out timeously daily and are posted on notice boards</li>
<li>Trains and supervise Driver Admins and Drivers to carry out the functions under their control.</li>
<li>Uploads all new drivers for verifications.</li>
<li>Oversees and arranges staff transport.</li>
<li>Ensure that all staff are at work and attendance is 100%. All absent staff to have suitable corrective action to be taken consistently</li>
<li>Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures</li>
<li>Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers</li>
<li>Ensure 5S housekeeping standards are implemented and maintained</li>
<li>Implement and maintain health and safety standards in you appointment as Fire Fighter</li>
<li>Ensure the team complies to COVID19 protocols</li>
</ul>
<p><strong>Qualifications and experience:</strong></p>
<ul>
<li>Minimum of Grade 12</li>
<li>Tertiary qualification preferred</li>
<li>Minimum of 3 years’ experience </li>
</ul>
<p><strong>Attributes required :</strong></p>
<ul>
<li>Solutions-oriented, can-do attitude; self-motivated,</li>
<li>Self-starter with high energy levels</li>
<li>Strong organizational & prioritization skills</li>
<li>Attention to detail</li>
<li>Ability to interact with internal & external stakeholders at all levels</li>
<li>Comfortable with change and excellent team player</li>
<li>Comfortable with learning and adapting to new systems</li>
<li>Be able to work in a pressured environment</li>
<li>Be able to complete tasks quickly & efficiently</li>
<li>Be willing to go the extra mile</li>
<li>A structured and disciplined management style</li>
<li>Ability to motivate and inspire a team</li>
<li>Computer literacy (excel, word, PowerPoint)</li>
<li>Knowledge of vehicle tracking systems</li>
<li>Experience in directly and indirectly managing people to deliver continuous improvement</li>
</ul>
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<p><strong>Why Join TFS:</strong></p>
<ul>
<li><strong>Purpose-driven impact</strong>: Transform lives through logistics innovation</li>
<li><strong>Advanced technology: </strong>Work with cutting-edge systems in a fast-paced environment</li>
<li><strong>Career growth: </strong>Thrive in an agile space that champions continuous improvement</li>
<li><strong>Inclusive culture</strong>: Your unique perspective drives extraordinary results</li>
</ul>
<p>At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. </p>
<p><strong>More than just a job, we offer: </strong></p>
<p>A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.</p>
<div><em>Takealot Fulfilment Solutions (TFS)</em> <em>is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.</em></div>