Programme Coordinator, Board Director Programme

About The Role

&lt;h1&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;About us&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;em&gt;Build a newsworthy career at the FT.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Our commitment to diversity, equity and inclusion&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;About FT Academy&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;The FT Academy is the Financial Times’ global learning business, dedicated to empowering individuals at every stage of their leadership journey — from the classroom to the boardroom. Combining the FT’s trusted journalism, real-world insights, and access to leading experts, the Academy delivers transformational learning experiences that develop confidence, capability, and strategic perspective.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;The Academy’s portfolio spans three key pillars:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Board Director Programme&lt;/strong&gt; — preparing aspiring and current board members to lead with confidence through accredited qualifications, workshops, and online modules.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Partner and Executive Programmes&lt;/strong&gt; — equipping professionals with the tools, mindset, and peer network to navigate complexity, lead change, and drive organisational success.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;FT Schools and FT Skills&lt;/strong&gt; — inspiring the next generation of leaders by transforming FT content into practical educational resources for students and teachers worldwide.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Each programme is designed to reflect the Financial Times’ global standards of excellence, integrating business intelligence, innovative learning design, and a deep understanding of leadership in the modern world.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;The role&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;The Financial Times Academy in Asia delivers the flagship Board Director Programme (FT BDP) and is an established provider of board level training and events. Our mission is to support individuals at every stage of their board career; to ensure that directors are well equipped to make an effective contribution to the boards they sit on, for the long-term success of the organisations they represent.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;FT BDP programmes are uniquely delivered by an experienced faculty of practicing board members who bring with them a wealth of real-life experiences to enrich the learning of course participants.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;The position is responsible for creating a smooth user journey for our programme candidates (Diploma, Workshops, Enterprise) from point of enquiry through to completion of the programme. Responsibility also spans managing their ongoing relationship with FT Leaders Academy as a member of the Alumni.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Collaborating with both internal and external stakeholders will form a significant part of the role and we are looking for candidates that can show that they can deliver results whilst co-ordinating effectively with speakers, tutors, sales and marketing teams as well as third party suppliers and sponsors. You will work closely with these individuals to build strong working relationships, whilst ensuring all customers have a beneficial learning experience.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;You will become a brand ambassador for the FT Leaders Academy. A positive customer experience should be core to all that we do, as market leaders in board and executive training: you must be able to effectively and confidently communicate with customers and speakers of all levels.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;The FT Academy is a growing business in Asia. We need someone who can positively contribute to that growth by providing diligent administrative and course co-ordination, exceptional customer experience and smooth operational delivery.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Key responsibilities&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Administration – &lt;/strong&gt;course administration, support scholars throughout their studies, update course content, learning platform management, processing course applications, following up with vendors, students, corporate members for payments, programme finance reporting, organising&amp;nbsp; corporate meetings and invoicing.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Event management – &lt;/strong&gt;manage all relationships with venues, set-up and pack-down, catering and speaker management, RSVP management, attendees and post event close out, including&amp;nbsp; in-person, and events via online platforms such as Google Meet and Zoom. Ensure speakers are briefed on requirements, the relevant set up and technology is in place prior to each event, and in online fora, managing breakout rooms, polls and delegate/speaker’s technical enquiries as required. Compile high standard event materials (attendee biographies, pre-reads, slides, learning materials, buddy lists, etc), ensuring materials meet FT quality standards. Undertake feedback surveys with participants of the FT Academy programmes and provide reports.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Programme support - &lt;/strong&gt;under the Managing Director, undertake research and analysis into programme themes and speakers, draft agendas and programme introductions, coordinate programme timelines.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Database management –&lt;/strong&gt; update and maintain accuracy and currency of databases for the&amp;nbsp; FT Academy business in Asia, including the Board Director Programme.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Operations – &lt;/strong&gt;manage applications, onboarding, communications with our programme participants,provide basic tech support for NED Diploma students and Faculty, be the APAC point of contact for&amp;nbsp; the learning management system, and provide coordination on event timings, assessments, student progress, content, and logistical requirements for our programmes, workshops and other learning activities.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Support for FT Academy – &lt;/strong&gt;under the Managing Director, including basic project management, documentation, payments administration, follow up calls to partners, scheduling meetings, logistics. Work with team members in FT Academy globally to identify and implement best practices in programme administration.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Required skills and experience&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Strong customer service ethic&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Loves details! Excellent organisational and time management skills. Project management expertise is a plus.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Interpersonal and presentation skills, comfortable on phone/email/in person working with multiple levels of seniority, cultures and work styles.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Positive attitude. Takes initiative to push projects forward, solve problems before being asked.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Able to work independently without supervision and as part of a team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Tech savvy: basic MS Office (MS Word, Excel, PowerPoint). Familiarity with databases and AI fluency (prompting, instruction/design) desirable.Willing to learn new systems as new learning management systems come along. Excellent written and spoken English.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Can work under pressure and tight deadlines&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;What’s in it for you? Our benefits&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available &lt;a href=&quot;https://aboutus.ft.com/careers/benefits&quot;&gt;here.&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Accessibility&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;We are a disability confident employer and Valuable 500 signatory.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email &lt;a href=&quot;https://mail.google.com/mail/?view=cm&amp;amp;fs=1&amp;amp;tf=1&amp;amp;to=[email hidden]&quot;&gt;[email hidden]&lt;/a&gt; and a member of our team will be happy to help.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;Further information&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact &lt;a href=&quot;mailto:[email hidden]&quot;&gt;[email hidden]&lt;/a&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;&lt;strong&gt;&lt;em&gt;Interested in the FT but don’t see the right role yet? Join our &lt;/em&gt;&lt;/strong&gt;&lt;a href=&quot;https://aboutus.ft.com/careers/stay-connected&quot;&gt;&lt;strong&gt;&lt;em&gt;Talent Community&lt;/em&gt;&lt;/strong&gt;&lt;/a&gt;&lt;strong&gt;&lt;em&gt; to receive exclusive updates, featured jobs, and insights into working at the FT.&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;