Store Manager
Little Words Project · United States
About The Role
<h2><strong>Be Part of Our Charleston Store Opening!</strong></h2>
<p>Little Words Project is opening a brand-new store on King Street in Charleston, SC and we’re looking for a Store Manager to help bring it to life!</p>
<p>This is an exciting opportunity to build a team, shape the store culture, drive sales, and create meaningful experiences for our guests from day one. If you’re a people-focused leader who loves retail, community, and a fast-paced environment, we’d love to meet you!</p>
<h3><strong>What You’ll Do</strong></h3>
<ul>
<li>Lead, hire, train, coach, and develop a high-performing store team.</li>
<li>Create a welcoming, positive, and inclusive store culture.</li>
<li>Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.</li>
<li>Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.</li>
<li>Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.</li>
<li>Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.</li>
<li>Lead bead bar appointments, custom orders, parties, and special guest experiences.</li>
<li>Maintain a clean, organized, safe, and on-brand store.</li>
<li>Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.</li>
</ul>
<h3><strong>Required Qualifications</strong></h3>
<ul>
<li>3+ years of retail management experience.</li>
<li>Experience hiring, scheduling, coaching, and developing employees.</li>
<li>Strong sales, customer service, and relationship-building skills.</li>
<li>Excellent communication, organization, and problem-solving skills.</li>
<li>Ability to work a flexible retail schedule, including weekends and holidays.</li>
<li>A passion for kindness, positivity, community, and creating meaningful guest experiences.</li>
</ul>
<h3><strong>Preferred Qualifications</strong></h3>
<ul>
<li>Experience opening a new retail store or launching a new location.</li>
<li>Experience with CRM/clienteling tools; Endear experience is a plus.</li>
<li>Experience with NetSuite or other inventory/ERP systems.</li>
<li>Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.</li>
<li>Experience with visual merchandising, events, community partnerships, or social media.</li>
</ul>
<h3><strong>Why Join Us?</strong></h3>
<p><strong>Be part of something new.</strong> As the Store Manager of our Charleston location, you’ll have the opportunity to build your team, establish the culture, and help introduce Little Words Project to a new community. Exciting perks & incentives include:</p>
<ul>
<li>Generous Employee Discount</li>
<li>Free Monthly Product</li>
<li>Monthly Commission</li>
<li>Quarterly Store and Individual Incentives</li>
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<p><strong>Ready to make your mark? We’d love to meet you!</strong></p>
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