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Risk CRM Analyst

GROWE · Warsaw, Poland

Imported listingfull-timeabout 5 hours ago

About The Role

<h5>Growe welcomes those who are excited to:</h5>
<ul>
<li>
<p>Monitor CRM and promotional activities from a risk perspective;</p>
</li>
<li>
<p>Review campaign mechanics and identify potential issues before launch;</p>
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<p>Analyze user behavior and data to detect unusual patterns and anomalies;</p>
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<p>Investigate risk-related cases and prepare clear findings and recommendations;</p>
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<p>Work with BI reports and internal data to support day-to-day risk analysis;</p>
</li>
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<p>Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;</p>
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<p>Support ongoing reviews of current risk procedures and suggest areas for improvement.</p>
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</ul>
<p>We need your professional experience:</p>
<ul>
<li>
<p>1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;</p>
</li>
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<p>Good knowledge of Excel and experience working with reports or operational data;</p>
</li>
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<p>Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;</p>
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<p>Intermediate English or higher; Ukrainian for daily communication.</p>
</li>
</ul>
<h5>We appreciate if you have those personal features:</h5>
<ul>
<li>
<p>Analytical mindset and attention to detail;</p>
</li>
<li>
<p>Proactive and quick to react;</p>
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<p>Clear communication skills;</p>
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<p>Ability to learn quickly and work independently.</p>
</li>
</ul>
<h5>We are seeking those who align with our core values:</h5>
<ul class="Vacancy_vacancy__description__list__o_1gO">
<li class="Vacancy_vacancy__description__list__item__BsZ1X">
<p>GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;</p>
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<li class="Vacancy_vacancy__description__list__item__BsZ1X">
<p>DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;</p>
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<li class="Vacancy_vacancy__description__list__item__BsZ1X">
<p>BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.</p>
</li>
</ul>

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