AV Officer, Audio Visual, Digital Technology Infrastructure

PRINCIPAL ACCOUNTABILITIES

• Ensure the availability of AV, Video/Web Conferences & Signage equipment are the Bank’s standard to support the needs of stakeholder.
• Assist in management of AV and IT related hardware and software.
• Set up equipment such as microphones, sound system, video screens, projectors, connecting wires and cables.
• Stand-by and provide support during events / meeting.

NATURE OF ACCOUNTABILITIES AND COMPETENCIES
Critical Success Factor

• Able to maintain a positive and friendly demeanor in high pressured situations.
• Effective supervision and training of team to operate Systems.
• Good understanding of integration between IT and Systems.
• Good understanding of stakeholders’ requirements and needs for AV and office equipment related.
• Very strong customer relationship building skills and commitment to service excellence.

Challenges

• Managing high expectation of the various stakeholders.
• Understand issues related to AV, IT, network, mechanical and electrical.
• Willingness and ability to work odd hours, during weekends and public holidays.

Technical Competencies

• Governance, Risk & Compliance
• Adherence to BNM Procurement Framework
• Video Conference and Broadcasting Systems
• Audio Visual Software / Applications
• Audio Visual Systems (Network, Display, Speaker, Audio, Signage)

Qualifications: Certificate or Diploma in IT or similar field.
Experience: Minimum 1 year experience in implementing and supporting Audio Visual technology.