Patient Access Representative

Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title:
Patient Access Representative
Location:
Frisco - Ambulatory Surgical Center
Additional Posting Details:
Job Description:
Duties/Responsibilities
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Pre-registration and full registration
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Obtaining Scottish Rite consent paperwork, notifying patients of patient rights, privacy notices
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Collection of identification, guarantor information and insurance coverages
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Insurance verification
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Obtaining co-payments for services rendered
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Patient intake/referral process and new patient scheduling for some patients
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Scheduling of follow-up appointments; required coordination with clinical team
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Management of incoming calls (messages, transfers, scheduling)
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Obtaining and managing referrals
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Management and distribution of all incoming departmental faxes
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Scanning of clinical record information and correspondence to EPIC medical record
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Patient Access Representative works closely with Patient Access Representative Lead on any issues, patient complaints, etc.
Required Skills/Abilities
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High school degree or equivalent required
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Associate degree in Secretarial Science or related field preferred
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Knowledge of hospital/clinic routine or previous medical receptionist experience helpful
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A minimum typing speed of 35 wpm required
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Ability to manage multi-line phone system and headset needed
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Demonstrates basic knowledge of child development in order to communicate effectively with infant, toddler, preschool, school age and adolescent children as well as their families and adults
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Good computer and public relations skills needed