Senior Vice President, Product

<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Who We Are</strong></span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">What truly distinguishes us is our people. We are cultivating a culture that fosters growth, encourages contribution, and enables you to make a significant impact. Here, you are empowered to introduce new ideas, tackle meaningful challenges, and help shape the future of how organizations engage with their customers.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">If you are seeking to elevate your career and join a team that is pioneering tech-enabled solutions, we would be delighted to meet you.</span></p>
<h3>Doxim's Next Senior Vice President, Product.</h3>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">The Senior Vice President, Product is the executive responsible for transforming Doxim's enterprise product strategy, portfolio, and product organization in anticipation of significant regulatory shifts and evolving consumer habits.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Reporting directly to the CEO, this leader guides Product Directors and Product Managers and partners with Executive Leadership to translate market change into focused investment, disciplined execution, stronger business performance, sustained customer value, and long-term growth.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">This role can be performed remotely from the<strong> United States or Canada.</strong></span></p>
<h1><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Responsibilities</span></h1>
<ul>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Lead, coach, and develop a high-performing product organization, build succession plans and a culture of customer focus, accountability, evidence-based decisions, and continuous learning.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Partner with the CEO and Executive Leadership to define and communicate the enterprise product vision, strategy, multi-year roadmap, and execution plans.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Plan, coordinate, and direct product management activities to support company financial objectives, including Annual Recurring Revenue (ARR), one-time or service revenue, personnel costs, operating expenses, and EBITDA.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Own portfolio priorities and product investment tradeoffs, using customer, market, financial, operational, and product data to balance growth, retention, customer value, risk, technical sustainability, and delivery capacity.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Set and achieve product goals and KPIs and hold leaders accountable for financial, operational, customer, product, and team performance.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Establish a consistent product operating model, policies, standards, tools, and processes across discovery, prioritization, roadmap planning, lifecycle management, launch readiness, and performance review; lead related improvements and change management.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Partner with R&D, Operations, Sales, Marketing, Client Success, Finance, and other functions to align priorities, capacity, dependencies, and go-to-market execution.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Build trusted relationships with customers and market analysts, resolve product-related business issues, and ensure market and customer insights inform priorities.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Drive growth and commercialization strategies that improve adoption, retention, market position, and business results.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Communicate product decisions, results, progress, and risks clearly to the Board, Executive Leadership, product teams, customers, and other stakeholders.</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Perform the following at an EXPERT level:</strong></span></p>
<h2><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Core Skills</span></h2>
<ul>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Analytical and critical thinking, sound judgment, and effective decision-making under uncertainty.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Clear executive, Board, customer, and organization-wide communication and presentations.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong planning and prioritization, with the adaptability and autonomy to lead in a fast-paced environment.</span></li>
</ul>
<h2><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Business Acumen</span></h2>
<ul>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Deep product management expertise and understanding of its interdependencies with R&D, Operations, go-to-market functions, Finance, Security, Privacy, and Compliance.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong financial and commercial judgment across budgeting, product investment, business cases, partner management, and workforce planning.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to align enterprise priorities and translate product strategy into disciplined, accountable portfolio execution.</span></li>
</ul>
<h2><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Leadership Acumen</span></h2>
<ul>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Lead, motivate, coach, and develop large, multi-level teams and senior leaders.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Build productive relationships, manage conflict, and influence effectively across functions and levels.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Make clear, company-first enterprise tradeoffs while balancing a 6- to 18-month operating outlook with multi-year product direction.</span></li>
</ul>
<h1><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Education & Certifications</span></h1>
<ul>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Bachelor's degree in business, technology, engineering, or a related field, or equivalent relevant experience; advanced degree preferred.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Working knowledge of HR practices and labor-law requirements applicable to leading a multi-jurisdictional organization.</span></li>
</ul>
<h1><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">System Knowledge</span></h1>
<ul>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Advanced proficiency with executive reporting, product planning, portfolio management, analytics, customer research, and collaboration tools such as Jira, Confluence, Aha!, or similar platforms.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong understanding of software delivery, agile and product operating models, product lifecycle and go-to-market execution, and enterprise systems supporting financial, workforce, and performance reporting.</span></li>
</ul>
<h1><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Recommended Years of Experience</span></h1>
<ul>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">15-18 years in product management, technology, customer communications, or a related domain, or equivalent relevant Doxim experience.</span></li>
<li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">10-12 years managing people, including senior leaders and multi-functional teams, with demonstrated mastery leading multiple products or disciplines in customer communications, B2B SaaS, or a similarly complex technology organization.</span></li>
</ul>
<h1><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Travel</span></h1>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">10-50%, mostly across North America.  Some international travel may be required.</span></p>
<p> </p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Why Doxim?</strong></span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Work Environment That Suits You: </strong>Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Benefits That Fit:</strong> As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Growth That Excites:</strong> We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Time Off That Recharges:</strong> Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Refer & Reap the Rewards: </strong>Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.</span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Website - <a href="https://www.doxim.com">www.doxim.com</a></span></p>
<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Be aware of suspicious recruitment activity during your job search. Doxim will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. When interviewing for a position, the candidate experience will include live interaction, such as a video call or in-person interview, with a Doxim Talent Acquisition team member and/or company employee(s). We will never ask for any money or payments from applicants at any point in the hiring process. We will only reach out from @doxim.com email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency.</span></p>